JAMES SMITH
Granger,IN
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to making sure the customer needs are met.
Overview
9
9
years of professional experience
Work History
Senior Account Executive
Podium
Lehi, UT
01.2022 - Current
- 130% 2022 Attainment
- Self Sourced 90% of sales
- Conducted demos for prospective clients
- Managed 40 calls per day to set appointments
- Territory development including business partnerships with local businesses
- Maintained sales records and tracked daily activity
- Achieved sales by skillfully managing relationships and proactive sales approaches
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Create data management analysis and score carding in support of Sales Execution
- Developed relationships with clients to acquire business
- Consistently maintained pipeline of prospects that helped achieve and exceed sales targets’
Senior Account Executive
Comcast
South Bend, IN
03.2019 - 01.2022
- Achieved awards relating to sales performance including multiple Leader’s Club awards and 2020 BAE Pacesetter of the year award and 3 time peak achiever
- Territory development including business partnerships with local businesses
- Cold called prospects
- Self sourced deals
- Maintained sales records and tracked daily activity
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity
- Achieved sales by skillfully managing relationships and proactive sales approaches
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Create data management analysis and score carding in support of Sales Execution
- Consistently maintained a pipeline of prospects that helped achieve and exceed sales targets
Integrated Solutions Manager
AT&T
Mishawaka, IN
10.2017 - 06.2019
- Met with clients to gain business
- Provided clients with information regarding product and services they can benefit from
- Offered clients personalized solutions based on information that was uncovered
- Assists clients in setting up products and services
- Exceeded sales goals
- Implemented marketing strategies which resulted in growth of customer base
- Supervised support staff
- Oversee inventory
- Train entry level associates
- Collaborated closely with upper management to drive strategy through development and implementation of new processes
- Monitored tasks of employees to assess information processing and performance to gauge business functions and inefficiencies.
Retail Sales Consultant
AT&T
Mishawaka, Indiana
03.2014 - 10.2017
- Built relationships with customers to increase likelihood of repeat business
- Responsible for counting cash at the conclusion of the day
- Analyzed documents for appropriate distribution and filing
- Provided sales and customer service assistance to walk-in traffic
- Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable
- Processed credit and debit card payments to complete the purchasing experience
- Maximized customer retention by resolving issues in a timely manner.
Education
BBA - Business Marketing
University of Notre Dame
2011
Skills
- Team leadership
- Excellent communication
- Motivator
- Staff development
- Customer service
- Leader
- Relationship building
- Territory management
- Sales team supervision
- Customer rapport
- Excel proficient
- Data Analysis
- Salesforce proficient
- Team building
- Strategic planning
Timeline
Senior Account Executive
Podium
01.2022 - Current
Senior Account Executive
Comcast
03.2019 - 01.2022
Integrated Solutions Manager
AT&T
10.2017 - 06.2019
Retail Sales Consultant
AT&T
03.2014 - 10.2017
BBA - Business Marketing
University of Notre Dame
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