James Smithey
New Albany,MS
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Sales Associate/Assistant Manager
Sully's Pawn
New Albany, MS
01.2020 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Bartender/Trainer
Rafters Bar & Grill
New Albany, MS
08.2021 - 11.2021
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of [Type] company and employees, noting areas needing improvement and implementing plans for rectification.
Education
High School Diploma -
Itawamba Community College
Fulton, MSSkills
- Transaction Monitoring
- Property Tours
- Product and Service Knowledge
- Administration and Reporting
- Sales Monitoring
Accomplishments
Class President of my graduating Military School.
1 of 4 Squad Leaders in basic training at age 18.
Team Leader at age 20 over 6 soldiers..
Brokered Freight for 6 years, from 2011 to 2018 landed contracts, and managed accounts as DuPont Pioneer, Dart Container, Great Value, Solo Cup.
Musician/ Prior U.S Army Infantryman
Playing music, and being prior military; has helped me with the skills needed to be successful in the pawn business. Knowledge of guns, and music equipment.
Timeline
Bartender/Trainer
Rafters Bar & Grill
08.2021 - 11.2021
Sales Associate/Assistant Manager
Sully's Pawn
01.2020 - Current
High School Diploma -
Itawamba Community College
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