Summary
Overview
Work History
Skills
Timeline
Generic

James Sterling

Manager
Spring Hill,FL

Summary

A driven and results-oriented-oriented Manager with multi-industry experience, specializing in operations, management and technical knowledge.


Overview

27
27
years of professional experience

Work History

Manager

Nobles Plant Construction
05.2020 - Current
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers.
  • Accomplished multiple projects within established timeframes.
  • Planned and budgeted resources needed to operate smoothly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved safety procedures to create safe working conditions for workers.

Service Technician/Trainer

Heritage Propane/Amerigas
05.2010 - 05.2020
  • Installed tank and lines, new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and troubleshot problems, repairing, and restoring systems.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues
  • Installed and evaluated OPS systems. Document deficiencies and prepare plan for corrections.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Maintained records of service transactions and customer feedback for future reference.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Trained and supervised team of service techs to meet business goals.
  • Generated orders and accompanying documentation.
  • Answered and managed incoming and outgoing calls while recording accurate messages for service technicians.

Supervisor

Nobles Plant Construction
04.2009 - 04.2010
  • Plant rebuilding
  • Job Proposals

Sales /Service Coordinator/technician

Graham Heating & Air Conditioning
04.2008 - 04.2009

Construction Worker

Larkin/Linton/Milestone/Ranger Construction
04.1997 - 04.2008

Skills

    Operations Management

undefined

Timeline

Manager

Nobles Plant Construction
05.2020 - Current

Service Technician/Trainer

Heritage Propane/Amerigas
05.2010 - 05.2020

Supervisor

Nobles Plant Construction
04.2009 - 04.2010

Sales /Service Coordinator/technician

Graham Heating & Air Conditioning
04.2008 - 04.2009

Construction Worker

Larkin/Linton/Milestone/Ranger Construction
04.1997 - 04.2008

Similar Profiles

CREATE PROFILE
James SterlingManager