James Taylor
Lead Tech Manager
Wayne,MI
Summary
Dynamic entrepreneur and Lead Technician with a proven track record at Mr Handyman and Handyman Help LLC, showcasing substantial growth through strategic advertising and operations management. Excelled in customer relations and complex project management, achieving deadlines with superior troubleshooting and cabinetry installation skills. Demonstrated expertise in both soft and hard skills, driving quality and efficiency in construction and renovation projects.
Overview
6
6
years of professional experience
Work History
Owner
handyman Help LLc
Wayne, MI
10.2022 - Current
- Developed and implemented advertising strategies to drive substantial growth.
- Identified needs of customers promptly and efficiently.
- Monitored progress against established timelines for each project to ensure deadlines are met.
- Audited company's legal documents to verify compliant policies and procedures.
Lead Technician
Mr Handyman
Plymouth, MI
05.2019 - Current
- Estimated cost of labor and materials for projects and communicated value to clients.
- Completed scheduled appointments on time to drive quality service.
- Recommended corrective and preventive actions to boost product reliability.
- Managed multiple projects simultaneously while meeting deadlines.
- Managed daily operations of the department.
Education
Real Estate
Certified Training Institute
Online01-2020
GED -
Schoolcraft College
Livonia, MI01-1998
Skills
- Operations management
- Customer relations
- Sales management
- Staff management
- Business marketing
- Bidding processes
- Small business operations
- Superior troubleshooting skills
- Wiring installation
- Quality production
- Remodels and new construction
- Commercial construction experience
- Building renovation
- Cabinetry installation
Timeline
Owner
handyman Help LLc
10.2022 - Current
Lead Technician
Mr Handyman
05.2019 - Current
Real Estate
Certified Training Institute
GED -
Schoolcraft College
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