Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Tegethoff

Phoenixville,PA

Summary

Experienced with managing front-of-house operations, ensuring high standards of service and guest satisfaction. Utilizes effective team leadership and conflict resolution skills to maintain positive work environment. Strong understanding of hospitality best practices and customer service excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

FOH Manager

Sedona Taphouse-Newtown Square, PA
11.2024 - Current
  • Open and close restaurant
  • Food/kitchen expo management
  • Conflict Resolution
  • Customer Relations
  • Inventory and Ordering
  • Scheduling
  • Floor Management
  • Coordinating reservations( and private dining parties
  • Supporting and educating servers and bartenders on floor
  • Training new FOH Staff
  • Hiring and onboarding

CSA - Customer Service Associate

Wawa-West Chester, PA
07.2024 - 11.2024

Server/Bartender

Serum Kitchen and Taphouse-West Chester, PA
03.2024 - 07.2024

Customer Service and Kitchen Support

The Couch Tomato Cafe'-West Chester, PA
01.2024 - 03.2024

Server/Host

Sedona Taphouse-West Chester, PA
06.2021 - 06.2023
  • Server, Host, Barback.

Education

Diploma -

Henderson High School
West Chester, PA
06.2021

Skills

  • Customer Service
  • Sales
  • Team Leadership
  • Data Entry
  • Training and Coaching
  • Point of sale systems

Certification

  • Driver's License Present
  • Food Handler Certification

Timeline

FOH Manager

Sedona Taphouse-Newtown Square, PA
11.2024 - Current

CSA - Customer Service Associate

Wawa-West Chester, PA
07.2024 - 11.2024

Server/Bartender

Serum Kitchen and Taphouse-West Chester, PA
03.2024 - 07.2024

Customer Service and Kitchen Support

The Couch Tomato Cafe'-West Chester, PA
01.2024 - 03.2024

Server/Host

Sedona Taphouse-West Chester, PA
06.2021 - 06.2023

Diploma -

Henderson High School