James Thomas
Washington
Summary
Dynamic and goal-oriented professional with a proven track record at Gaint Foods, excelling in customer service and teamwork. Recognized for achieving sales targets through effective problem-solving and strong product knowledge. Committed to maintaining health and safety compliance while fostering a collaborative environment that enhances team performance.
Overview
7
7
years of professional experience
Work History
Sales Associate
Gaint Foods
04.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Construction Worker
Painting Service
03.2020 - 11.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Housekeeper
UMC Hospital
07.2019 - 10.2019
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
Warehouse Associate
Nordstrom Rack
03.2018 - 12.2018
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Strapped items down over protective padding to secure throughout transportation.
- Moved furniture and boxes using utility dolly and truck ramp.
Warehouse Worker
District Photo
05.2017 - 11.2017
- Assisted in reducing product damage by properly handling and storing materials.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Produce Clerk
Harris Teeter
06.2015 - 11.2016
- Presented production ideas and determined creative scenarios for production and delivery.
- Coordinated with vendors to obtain supplies needed for shoots at best value for money.
- Negotiated contracts with vendors, securing favorable terms that contributed to the overall success of each project.
- Maintained project costs through careful budgeting and monitoring of expenditures.
Education
Cardozo High School
Washington, DCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Mopping and sweeping
- Vacuuming
- Health and safety compliance
- Listening skills
- Multi-tasking strength
- Problem-solving
- Goal oriented
Timeline
Sales Associate
Gaint Foods
04.2021 - 02.2022
Construction Worker
Painting Service
03.2020 - 11.2020
Housekeeper
UMC Hospital
07.2019 - 10.2019
Warehouse Associate
Nordstrom Rack
03.2018 - 12.2018
Warehouse Worker
District Photo
05.2017 - 11.2017
Produce Clerk
Harris Teeter
06.2015 - 11.2016
Cardozo High School
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