Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Timeline
TruckDriver

James Vogel

West Pittston,PA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

27
27
years of professional experience
1
1
Certification

Work History

General Manager/Area Manager

Pilot Travel Center
05.2014 - 06.2025
  • Lead a $300m, 75-employee store; direct all departments (retail, restaurant, and fuel)
  • Coach, develop, and motivate management and hourly team members to build productivity, maximize execution, and deliver great results
  • Consistently exceed previous year's results in P & L, NOC, inventory management, and sales
  • Lead the largest unit in the company (Winchester, VA)
  • Trusted responsibility for interviewing, assessing, and collaborating with Senior Leadership on potential Management candidates within the Division
  • Four members of my management and hourly teams have been promoted to higher positions within the organization

Store/Area Manager

DSW Shoe Warehouse
04.2006 - 05.2014
  • Directed a $15m, 45-member team
  • Invited to company headquarters in Columbus, OH to collaborate in developing the company's policy and procedures and training and development programs
  • Asked to train and develop underperforming teams in Cleveland, OH, West Nyack, NY, and PA market
  • Set up stores in the Pittsburgh, Philadelphia, South New Jersey, and New York markets
  • 2012 and 2014 'Red Carpet' winner, given to four managers in the company, for impactful contributions to the company
  • Sixteen members of my management and hourly teams were promoted to higher positions within the organization
  • Worked and consulted in distribution, in Columbus, OH, to streamline operations in receiving and warehouse

Store Manager

Office Depot
Edgewood, PA, US
02.2004 - 04.2006
  • Opened new stores in Buffalo and Rochester, NY
  • Took underperforming Pittsburgh location from worst to first within the district (11 stores) in sales, shrink, and turnover
  • Accountable for delivering results in sales, merchandising, marketing, and human resources

Warehouse Manager

Graybar Electric
Pittsburgh, PA, US
08.1998 - 02.2004
  • Provide direct daily supervision of warehouse leads and associates to ensure the safe, clean, and efficient operations of the warehouse
  • Ensure current and accurate inventory control for all customers
  • Assist in physical inventory and cycle counts as required
  • Involved with associate training, development, labor analysis, and safety requirements
  • Plan daily shipping and receiving work assignments
  • Assist with managing budgets, forecasting labor, and provide information for financial impact
  • Communicate across different channels for impact
  • Lean manufacturing
  • Forklift certification

Education

Bachelor of Science - Business Management

Indiana University of Pennsylvania

Master's degree - Business Management

University of Pittsburgh
Pittsburgh
06.2014

Skills

  • Merchandising
  • Problem-solving
  • Store Management Experience
  • Continuous improvement
  • Team management
  • Food industry
  • Warehouse management system
  • Recruiting
  • QuickBooks
  • Accounts receivable
  • Performance Management
  • Management
  • Guest services
  • Budgeting
  • Supervising experience
  • Payroll
  • Conflict management
  • Profit & Loss
  • Leadership
  • Financial Analysis
  • Strategic Planning
  • Reliability
  • Social Work
  • Restaurant management
  • Interviewing
  • Banking
  • Patient monitoring
  • Serv Safe (7 years)
  • E-commerce
  • Research
  • Team Work
  • Talent management
  • Financial Report Writing
  • Lean manufacturing
  • Forecasting
  • Human Resources
  • Supply chain
  • Project management
  • Flexibility
  • Accounts payable
  • Labor cost analysis
  • Pricing

Certification

ServSafe, 08/01/14, 08/01/24

Awards

Red carpet, 08/01/13, Top manager in Northeast Division. One of Four awards given out among 500 managers.

Personal Information

  • Title: Multi-unit Manager
  • Work Permit: Authorized to work in the US for any employer

Timeline

General Manager/Area Manager

Pilot Travel Center
05.2014 - 06.2025

Store/Area Manager

DSW Shoe Warehouse
04.2006 - 05.2014

Store Manager

Office Depot
02.2004 - 04.2006

Warehouse Manager

Graybar Electric
08.1998 - 02.2004

Bachelor of Science - Business Management

Indiana University of Pennsylvania

Master's degree - Business Management

University of Pittsburgh
James Vogel