James Williams
Killeen,TX
Summary
Experienced with efficient route management and timely mail distribution. Utilizes problem-solving skills to navigate and adapt to changing delivery conditions. Track record of maintaining high levels of customer satisfaction through reliable and consistent service.
Overview
10
10
years of professional experience
Work History
Rural Carrier
United States Postal Service, USPS
01.2019 - Current
- Deliver Mail and packages to customers.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Increased accuracy of mail distribution by regularly updating address changes in the system.
- Picked up outgoing mail from letter boxes and in person from customers.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Delivered mail along established route in rural areas.
Sales Consultant
AT&T
02.2017 - 11.2018
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Sales Consultant
Cellular Sales Verizon
01.2015 - 02.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Sales Consultant
T-Mobile
02.2015 - 08.2015
- Sell Phones, accessories and other products to fit customer needs
Education
High School Diploma - Basics
C.H. Yoe High School
Cameron, Texas05.2007
Skills
- Customer Service
- Strategic Sales
- Listening Skills
- Excellent Communication Skills
- Fast Learner
- Strong Client Relations
- Adaptability
- Courteous Demeanor
- Package handling
- Vehicle loading
- Efficient delivery
- Route navigation
Accomplishments
- Customer Follow-up, Ensured that Customers were satisfied with company products and services by doing purchase follow-up calls.
- Sales, Consistently generated additional revenue through skilled sales techniques.
- Customer Service, Consistently received positive feedback from guest and created repeat business by developing long-term relationships with customers.
Career Overview
Results-driven Customer Service Representative with proven ability to establish rapport with clients.
Timeline
Rural Carrier
United States Postal Service, USPS
01.2019 - Current
Sales Consultant
AT&T
02.2017 - 11.2018
Sales Consultant
T-Mobile
02.2015 - 08.2015
Sales Consultant
Cellular Sales Verizon
01.2015 - 02.2017
High School Diploma - Basics
C.H. Yoe High School
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