Jamesa Redford
Statesville,NC
Summary
Motivated professional with a strong work ethic and proven adaptability. Demonstrates exceptional interpersonal skills and excels in communication and problem-solving. Capable of mastering new skills quickly and working effectively without supervision. Committed to fostering team collaboration and delivering outstanding experiences.
Overview
5
5
years of professional experience
Work History
Supervisor
Loves Travel Stop
Statesville, North Carolina
09.2023 - Current
- Trained new employees on store policies and customer interaction techniques.
- Supervised daily operations to maintain smooth workflow and high-quality customer service.
- Resolved customer complaints promptly to foster loyalty and satisfaction.
- Ensured store safety, cleanliness, and compliance with safety procedures.
- Conducted inventory counts, addressed discrepancies, and maintained accurate paperwork.
- Kept store areas clean and inspection-ready to meet product guidelines.
Store Team Member
Sheetz
Statesville, North Carolina
03.2021 - 09.2023
- Provided excellent customer service to welcome customers into stores.
- Served quality food and beverages in a safe, efficient, and friendly manner.
- Managed transactions at checkout while ensuring compliance with sales regulations.
- Maintained cleanliness of store, kitchen, and dining areas for guest satisfaction.
- Collaborated with team members to improve overall customer service experience.
- Followed safety procedures and protocols to maintain a secure environment.
- Organized store displays and shelves for enhanced visual appeal.
Education
Associate of Science - Animal Science
Mitchell Community College
Statesville, NC05-2023
High School Diploma -
CCTL
Statesville05-2023
Skills
- Inventory management
- Team collaboration
- Safety procedures and standards
- Problem solving
- Time management
- Effective communication
- Leadership
- Employee training
Timeline
Supervisor
Loves Travel Stop
09.2023 - Current
Store Team Member
Sheetz
03.2021 - 09.2023
Associate of Science - Animal Science
Mitchell Community College
High School Diploma -
CCTL