Summary
Overview
Work History
Education
Skills
Timeline
Server

Jamese Bell

Upper Marlboro,MD

Summary

Motivated Sever with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hospitality position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Server

Bjs Brewhouse
08.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Operations Assistant

GO Puff
09.2020 - 07.2021
  • Managed day-to-day department operations with effective workflow coordination.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Assisted operations manager with planning of routine operations and special projects.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Assisted with facility scheduling and customer service.

Server

Berttucci
03.2019 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

P.F. Chang's Bistro
06.2018 - 03.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Bjs Brewhouse
09.2016 - 08.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Ruby Tuesday
07.2015 - 07.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

No Degree - Medical Assisting

Everest College
Silver Spring, MD
06.2014

High School Diploma -

Suitland High School
District Heights, MD
05.2012

Skills

  • Conflict and Complaint Resolution
  • Food Spoilage Prevention
  • Ability to Lift 30 Pounds
  • Food Sales and Promotion
  • Suggestive Selling
  • High-Volume Dining
  • Menu Memorization

Timeline

Server

Bjs Brewhouse
08.2021 - Current

Operations Assistant

GO Puff
09.2020 - 07.2021

Server

Berttucci
03.2019 - 03.2020

Server

P.F. Chang's Bistro
06.2018 - 03.2019

Server

Bjs Brewhouse
09.2016 - 08.2017

Server

Ruby Tuesday
07.2015 - 07.2016

No Degree - Medical Assisting

Everest College

High School Diploma -

Suitland High School

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Jamese Bell