JAMESE BLACK
Atlanta,GA
Summary
Focused Community Manager promoting a background in conflict resolution and quick decision making. Possessing the skills needed to ensure a peaceful, safe community. Looking to tackle new challenges with an organization that appreciates talents in public relations and marketing.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Ventron Management
Atlanta, GA
07.2022 - Current
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Collected monthly assessments, rental fees, deposits and payments.
- Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Explained policies and procedures to tenants and enforced rules.
- Used conflict resolution skills to quickly resolve issues among residents.
- Reviewed documents such as contracts, leases, and permits prior to submission.
Leasing Manager
Ventron Management
Atlanta, Georgia
05.2021 - 07.2022
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Conducted market research to identify potential tenants and rental rates.
- Conducted tours of available apartments, highlighting features and amenities.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Greeted potential tenants and provided information about the property.
- Ensured that all paperwork was completed accurately in accordance with company policy.
Assistant Store Manager
Reliable and dependable, Ross Stores Inc
Buford, GA
12.2012 - 05.2021
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
- Handled scheduling for over 60 employees 7-day work weeks to ensure proper staffing.
- Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results..
Education
Certification - Notary Public
National Notary Association
Chatsworth, CA07.2021
20 Hour SAFE Pre-Licensing
Affinity Real Estate And Mortgage Services
Atlanta, GA06.2021
Associate of Arts - Photography
The Art Institute of Atlanta
Atlanta, GA05.2016
Skills
- Sales and marketing
- Customer experience
- Emergency situations management
- Conflict mediation
- Active listening
- Multitasking
- Fair housing laws knowledge
- Book keeping experiences
- LRO and onesite knowledge
- Section 8 knowledge
- Income and Expense Management
- Payment Management
- Tenant and Eviction Laws
- Financial budgeting and reporting
Certification
- Certified Notary Public - 2021
- Fair housing Training - 2021
Timeline
Assistant Community Manager
Ventron Management
07.2022 - Current
Leasing Manager
Ventron Management
05.2021 - 07.2022
Assistant Store Manager
Reliable and dependable, Ross Stores Inc
12.2012 - 05.2021
Certification - Notary Public
National Notary Association
20 Hour SAFE Pre-Licensing
Affinity Real Estate And Mortgage Services
Associate of Arts - Photography
The Art Institute of Atlanta
- Certified Notary Public - 2021
- Fair housing Training - 2021
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