MAURICE MCCRAY
PROSPECT PARK,PA
Summary
Passionate individual with over 5 years of experience in luxury apartment leasing & management. Successful and passionate professional with experience stabilizing luxury communities. Known for delivering consistent resident-service and creating community.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Trinity Property Consultants
Philadelphia, PA
10.2021 - Current
- Oversee a community of 363 Units - Arrive University City
- Collect and post rent and manage delinquencies/collections
- Renewal Tracking
- Manage the day-to-day operations of the property including resident satisfaction and retention
- Manage and train leasing staff
- Ensure compliance with The City of Philadelphia – Licensing & Inspection
- Hold maintenance meetings to ensure service requests are assigned
- Perform all apartment home inspections to ensure turn-key readiness
Senior Leasing Professional
Trinity Property Consultants
Philadelphia, PA
04.2021 - 10.2021
- Oversee a community of 363 Units - Arrive University City
- Utilize Entrata & Yardi for customer relationship management
- Virtual & In-Person tour prospective residents
- Lead community outreach and nurture relationships with preferred employers
- Follow up with residents with concerns and maintenance requests
- Plan resident events and provide marketing team with local events for social media
Assistant Community Manager
Priderock Capital Partners
Philadelphia, PA
01.2020 - 02.2021
- Oversee a community of 216 Units - The View at Old City
- Assist property manager with accounts payable items
- Develop leasing team from phone calls, in-person interaction, and follow up
- Maintained resident files to company compliance standard
- ORA Rewarded in Year 1 & 2
- Stabilized community to 94%
Leasing Professional
Priderock Capital Partners
Philadelphia, PA
02.2019 - 01.2020
- Oversee a community of 216 units - The View at Old City
- Responsible for accuracy of all prepared leases and files
- Utilize Yardi & CRM for client relationship management/outreach
- Verify & qualify future residents according to Fair Housing Provide management market analysis reports weekly & monthly
- Team with vendors & brokers to promote the new community locally
- Pre-leased over 25% of community within first 60 days of coming online as the sole leasing professional
Multi-Site Sales & Marketing Associate
Bozzuto Management Company
Philadelphia, PA
05.2017 - 12.2017
- Oversee 400+ Units - Various Communities
- Provide excellent service to all residents, prospects, & visitors to the community
- Experience in Yardi Voyager, One Site, CRM Leasing Software, & Lease Star Marketing Software
- Greet, pre-screen, & qualify future residents
- Follow up with future residents & close leases
- Experience in lease-up & stabilized luxury high-rise communities
- Prepare market-survey reports for management
- Promotion of the property through social media, neighborhood business, & local events
- Leased for premier communities in Rittenhouse Square, Fairmount, University City, & Midtown neighborhoods
Multi-Site Leasing Specialist
DePaul Management Group
Reading, PA
04.2016 - 05.2017
- Oversee 273 Units - Antietam Arms & Mount Penn Manor Apartments
- Tour prospective residents throughout the apartment community
- Schedule maintenance repairs with vendors
- Conduct all business in accordance with DePaul policies & procedures
- Fair Housing, ADA, Fair Credit Reporting Act, & all laws pertaining to apartments
- Qualify prospects, & close sale by obtaining a lease application & deposit
- Effectively explain all lease & community policies to new & current residents
- File for eviction, lock-out, & court hearings on delinquent residents
- Utilize Yardi Voyager for tenant-organization & outreach
Jewelry Consultant
Kay Jewelers
Exton, Pennsylvania
12.2014 - 11.2019
- Ensure proper presentation, organization, storing & replenishment of stock
- Execute daily, monthly, & sales goals
- Suggest and up sell fine jewelry care products & financing options
- Recommend custom designs & special personal touches
- Responsible for POS open/close, monetary responsibilities, & returns
Education
Associate of Applied Science -
Pittsburgh Institute of Mortuary Science Inc
01.2007
High School Diploma -
Phoenixville Area High School
Skills
- Background checks
- Business partnerships
- Sales and marketing aptitude
- Payment processing
- Yardi software proficiency
- Corporate policies and procedures
- Application processing
- Recruitment and marketing techniques
- Property tours
- Relationship Building
- Client relationship management
- Leasing and market conditions knowledge
- Self-motivated professional
- Courteous and professional demeanor
- Professional business writing
- Community marketing
- Tenant and eviction laws
- Income and expense management
Certification
- National Apartment Leasing Professional (NAA)
- Certified Apartment Manager Candidate (NAA)
Timeline
Assistant Community Manager
Trinity Property Consultants
10.2021 - Current
Senior Leasing Professional
Trinity Property Consultants
04.2021 - 10.2021
Assistant Community Manager
Priderock Capital Partners
01.2020 - 02.2021
Leasing Professional
Priderock Capital Partners
02.2019 - 01.2020
Multi-Site Sales & Marketing Associate
Bozzuto Management Company
05.2017 - 12.2017
Multi-Site Leasing Specialist
DePaul Management Group
04.2016 - 05.2017
Jewelry Consultant
Kay Jewelers
12.2014 - 11.2019
Associate of Applied Science -
Pittsburgh Institute of Mortuary Science Inc
High School Diploma -
Phoenixville Area High School