Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MAURICE MCCRAY

PROSPECT PARK,PA

Summary

Passionate individual with over 5 years of experience in luxury apartment leasing & management. Successful and passionate professional with experience stabilizing luxury communities. Known for delivering consistent resident-service and creating community.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Community Manager

Trinity Property Consultants
Philadelphia, PA
10.2021 - Current
  • Oversee a community of 363 Units - Arrive University City
  • Collect and post rent and manage delinquencies/collections
  • Renewal Tracking
  • Manage the day-to-day operations of the property including resident satisfaction and retention
  • Manage and train leasing staff
  • Ensure compliance with The City of Philadelphia – Licensing & Inspection
  • Hold maintenance meetings to ensure service requests are assigned
  • Perform all apartment home inspections to ensure turn-key readiness

Senior Leasing Professional

Trinity Property Consultants
Philadelphia, PA
04.2021 - 10.2021
  • Oversee a community of 363 Units - Arrive University City
  • Utilize Entrata & Yardi for customer relationship management
  • Virtual & In-Person tour prospective residents
  • Lead community outreach and nurture relationships with preferred employers
  • Follow up with residents with concerns and maintenance requests
  • Plan resident events and provide marketing team with local events for social media

Assistant Community Manager

Priderock Capital Partners
Philadelphia, PA
01.2020 - 02.2021
  • Oversee a community of 216 Units - The View at Old City
  • Assist property manager with accounts payable items
  • Develop leasing team from phone calls, in-person interaction, and follow up
  • Maintained resident files to company compliance standard
  • ORA Rewarded in Year 1 & 2
  • Stabilized community to 94%

Leasing Professional

Priderock Capital Partners
Philadelphia, PA
02.2019 - 01.2020
  • Oversee a community of 216 units - The View at Old City
  • Responsible for accuracy of all prepared leases and files
  • Utilize Yardi & CRM for client relationship management/outreach
  • Verify & qualify future residents according to Fair Housing Provide management market analysis reports weekly & monthly
  • Team with vendors & brokers to promote the new community locally
  • Pre-leased over 25% of community within first 60 days of coming online as the sole leasing professional

Multi-Site Sales & Marketing Associate

Bozzuto Management Company
Philadelphia, PA
05.2017 - 12.2017
  • Oversee 400+ Units - Various Communities
  • Provide excellent service to all residents, prospects, & visitors to the community
  • Experience in Yardi Voyager, One Site, CRM Leasing Software, & Lease Star Marketing Software
  • Greet, pre-screen, & qualify future residents
  • Follow up with future residents & close leases
  • Experience in lease-up & stabilized luxury high-rise communities
  • Prepare market-survey reports for management
  • Promotion of the property through social media, neighborhood business, & local events
  • Leased for premier communities in Rittenhouse Square, Fairmount, University City, & Midtown neighborhoods

Multi-Site Leasing Specialist

DePaul Management Group
Reading, PA
04.2016 - 05.2017
  • Oversee 273 Units - Antietam Arms & Mount Penn Manor Apartments
  • Tour prospective residents throughout the apartment community
  • Schedule maintenance repairs with vendors
  • Conduct all business in accordance with DePaul policies & procedures
  • Fair Housing, ADA, Fair Credit Reporting Act, & all laws pertaining to apartments
  • Qualify prospects, & close sale by obtaining a lease application & deposit
  • Effectively explain all lease & community policies to new & current residents
  • File for eviction, lock-out, & court hearings on delinquent residents
  • Utilize Yardi Voyager for tenant-organization & outreach

Jewelry Consultant

Kay Jewelers
Exton, Pennsylvania
12.2014 - 11.2019
  • Ensure proper presentation, organization, storing & replenishment of stock
  • Execute daily, monthly, & sales goals
  • Suggest and up sell fine jewelry care products & financing options
  • Recommend custom designs & special personal touches
  • Responsible for POS open/close, monetary responsibilities, & returns

Education

Associate of Applied Science -

Pittsburgh Institute of Mortuary Science Inc
01.2007

High School Diploma -

Phoenixville Area High School

Skills

  • Background checks
  • Business partnerships
  • Sales and marketing aptitude
  • Payment processing
  • Yardi software proficiency
  • Corporate policies and procedures
  • Application processing
  • Recruitment and marketing techniques
  • Property tours
  • Relationship Building
  • Client relationship management
  • Leasing and market conditions knowledge
  • Self-motivated professional
  • Courteous and professional demeanor
  • Professional business writing
  • Community marketing
  • Tenant and eviction laws
  • Income and expense management

Certification

  • National Apartment Leasing Professional (NAA)
  • Certified Apartment Manager Candidate (NAA)

Timeline

Assistant Community Manager

Trinity Property Consultants
10.2021 - Current

Senior Leasing Professional

Trinity Property Consultants
04.2021 - 10.2021

Assistant Community Manager

Priderock Capital Partners
01.2020 - 02.2021

Leasing Professional

Priderock Capital Partners
02.2019 - 01.2020

Multi-Site Sales & Marketing Associate

Bozzuto Management Company
05.2017 - 12.2017

Multi-Site Leasing Specialist

DePaul Management Group
04.2016 - 05.2017

Jewelry Consultant

Kay Jewelers
12.2014 - 11.2019

Associate of Applied Science -

Pittsburgh Institute of Mortuary Science Inc

High School Diploma -

Phoenixville Area High School
MAURICE MCCRAY