Jamesha Foster
Washington,DC
Overview
6
6
years of professional experience
Work History
Assistant Manager
Claire's Accessories
Hyattsville, MD
10.2020 - 03.2023
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
Concierge
The Woodley
District Of Columbia
03.2017 - 10.2020
- Maintained accurate and up-to-date records of guest information.
- Increased overall efficiency by implementing a streamlined work order system for maintenance staff.
- Reduced vacancy rates through effective marketing strategies and maintaining positive relationships with current tenants.
- Coordinated appointments to show marketed properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Collaborated with property management team to develop long-term goals and strategies for the apartment community.
Timeline
Assistant Manager
Claire's Accessories
10.2020 - 03.2023
Concierge
The Woodley
03.2017 - 10.2020