James L. Webb
Port Jefferson,NY
Summary
An experienced Manager with nearly 10 years of supervisory experience, I believe that I can drive success and profitability within any organization. I believe that proper recruitment, training and providing regular feedback are essential to building a motivated team of employees that are driven to reach their goals and build a profitable business. As a Manager, I take pride in taking responsibility that all pertinent tasks are completed in a timely manner, and are done up to standard and that all goals are either met, or exceeded.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
Eyewash and Waterbreak Service Representative
Cintas
Long Island, New York
04.2026 - Current
- Serviced route of 300 business accounts
- Create efficient schedule to service all customers on my route in a timely manner
- Maintain company vehicle, keeping clean and tidy and reporting any malfunctions immediately
- Respond to customers timely and ensure their needs are being met to own the interaction and provide excellent customer service
- Ensure customer equipment meets OSHA compliance and is properly serviced, signed and dated, and answer any questions or concerns our customers may have
District Manager
Asurion
Central New Jersey
11.2014 - 04.2026
- Held several positions including service and repair district manager, major appliance repair field supervisor and in-home support coach.
- Led a district of 5 repair locations, managing up to 32 direct reports.
- Coached and developed employees to company standards, and held accountability where needed.
- Traveled for work while assigned to 5 locations in New Jersey, and Rochester and Syracuse NY, when supervising major appliance repairs
- Presented to upper management results and data, and created plans for maintaining success and for improvement.
Store Manager
RadioShack
East Patchogue, New York
10.2012 - 10.2014
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Hired and trained and retained top talent in the area to build a cohesive and task driven team
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed weekly supply and product ordering for the store to operate at profitable standard
Education
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Selden, NY06-2011
High School Diploma -
Ward Melville Senior High School
East Setauket, NY06-2008
Skills
- Team Recruiting and Onboarding
- Shipping and Receiving Oversight
- Inventory and shrink Control
- Coaching and development of team members
- Expense reporting and management
- Proficient in 3 languages
- Reliably able to type 70 words per minute
- Ability to analyze a profit and loss statement critically
- Data trend recognition and ability to make actionable plans in response to the data
Accomplishments
Winner of Manager of the month 3 times in our district at Radioshack.
Achieved ranking of 2nd out of 96 districts in net promoter score when I was managing a district of cell phone repair locations for Asurion.
Won Technician of the month 4 times while employed with Sprint as a Technician supervisor.
Certification
Apple and Samsung Smartphone repair certifications
Languages
Spanish
Professional Working
German
Limited Working
Timeline
Eyewash and Waterbreak Service Representative
Cintas
04.2026 - Current
District Manager
Asurion
11.2014 - 04.2026
Store Manager
RadioShack
10.2012 - 10.2014
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
High School Diploma -
Ward Melville Senior High School