Stacie L Fowler
Bells,TN
Summary
Driven professional with a proven track record at West Tennessee Healthcare, adept in critical thinking and computer skills. Excelled in high-stress environments, ensuring optimal outcomes through effective decision-making and problem-solving. Demonstrated exceptional ability in information gathering and data entry, enhancing emergency response and patient care. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
19
19
years of professional experience
Work History
911 Dispatcher
Crockett County Sheriffs Department
2019.10 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Answered calls from automatic routing system and took basic information from callers.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Nurse
West Tennessee Healthcare
2005.08 - 2017.07
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
Education
Practical Nursing
Tennessee Technological
Alamo, TN05.2001
High School Diploma -
Crockett County High School
Alamo, TN05.1991
Skills
- Works Well Under Pressure
- Critical Thinking
- Active Listening
- Computer Skills
- Decision-Making
- Problem-Solving
- Memory retention
- Information Gathering
- Data entry proficiency
Timeline
911 Dispatcher
Crockett County Sheriffs Department
2019.10 - Current
Nurse
West Tennessee Healthcare
2005.08 - 2017.07
Practical Nursing
Tennessee Technological
High School Diploma -
Crockett County High School
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