Jami Grieger
Dallas,Texas
Summary
Dynamic front desk receptionist with a proven track record at Motion Automotive, excelling in customer service and appointment scheduling. Recognized for enhancing workflow efficiency and maintaining a professional environment. Strong attention to detail and problem-solving skills contributed to improved client satisfaction and streamlined operations.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
Motion Automotive
Dallas, TX
04.2016 - 07.2018
- Collaborated with team members to improve front desk workflow and enhance service quality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
Server/Waitress
Golden Corral Buffet and Grill
Dallas, TX
03.2015 - 05.2017
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Managed multiple tables efficiently, prioritizing guest needs and requests.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Resolved customer complaints promptly, enhancing overall satisfaction and retention.
- Implemented best practices for cleanliness and sanitation in dining areas.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front Desk Receptionist
Bryant & Associates
Shreveport, LA
08.2006 - 10.2010
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed multi-line phone system, routing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendars for office staff, optimizing time management.
- Processed incoming and outgoing mail, ensuring timely distribution of communications.
- Maintained front desk area, promoting professionalism and organization in the reception space.
- Assisted with data entry tasks, contributing to accurate record-keeping within office systems.
- Handled customer inquiries and complaints, providing prompt resolutions to enhance client satisfaction.
Education
Associate of Science - Marketing
Post University
Waterbury, CT08.2024
Skills
Customer service
Attention to detail
Time management
Listening skills
Telephone etiquette
Data entry
Cash handling
Problem-solving skills
Appointment scheduling
Scheduling appointments
Office organization
File organization
Word processing
Mail distribution
Bookkeeping
Timeline
Front Desk Receptionist
Motion Automotive
04.2016 - 07.2018
Server/Waitress
Golden Corral Buffet and Grill
03.2015 - 05.2017
Front Desk Receptionist
Bryant & Associates
08.2006 - 10.2010
Associate of Science - Marketing
Post University