Jami Moore
Kyle,TX
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Receptionist
James Boise MD/Pulmanologist
AUSTIN, TX1
06.2009 - 08.2024
- Assisted physicians with finalizing reports, speeches or presentations.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Answered phones promptly and directed calls appropriately.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Verified insurance coverage for appointments and collected co-payments as required.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Medical Receptionist
Austin Bone And Joint Clinic
Austin, TX
03.2011 - 09.2013
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Ordered office supplies as needed to maintain inventory levels.
- Performed data entry tasks related to billing and collections procedures.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Processed referrals for specialist care when requested by physicians or patients.
- Answered phones promptly and directed calls appropriately.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Entered insurance, demographics and health history into patient database.
- Called patients to confirm scheduled appointments and obtain additional details.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Education
CMA - Medical Assisting
Southern Careers Institute Inc
Austin, TX04-1998
Skills
- HIPAA Compliance
- Medical Terminology
- Medical Billing
- Medical Transcription
- Insurance Verification
- Medical Charting
- Payment Collection
- Referral Verification
- Co-payment collection
- Front Desk Operations
- Patient Scheduling
- HIPAA Guidelines
- Patient Registration
Affiliations
- FAMILY
- SPORTS
Certification
- CPR -NEED TO RECERTIFY
- FIRST AID-NEED TO RECERTIY
- CERTIFIED CASA VOLUNTEER
Languages
English
Professional
References
References available upon request.
Timeline
Medical Receptionist
Austin Bone And Joint Clinic
03.2011 - 09.2013
Medical Receptionist
James Boise MD/Pulmanologist
06.2009 - 08.2024
CMA - Medical Assisting
Southern Careers Institute Inc
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