Jami Mora
LASVEGAS,NV
Overview
5
5
years of professional experience
1
1
Certification
Summary
Detail-oriented Assistant Manager with experience leading shifts in fast-paced restaurant settings. Skilled in staff training, problem-solving, and time management. Known for maintaining service standards, handling cash accurately, and supporting smooth open-to-close operations.
Work History
Assistant Manager
Popeyes
Las Vegas, NV
02.2024 - 09.2026
- Supervised crew members during shifts, maintaining service standards and smooth restaurant operations.
- Trained team members on Popeyes procedures, food safety, and guest service expectations.
- Managed opening and closing tasks, including cash handling, paperwork, and store readiness.
- Monitored inventory levels and coordinated restocking to support product availability.
Shift Leader
Del Taco
Las Vegas, NV
02.2022 - 01.2023
- Supervised shift operations, ensuring fast service, food safety, and quality standards throughout service periods.
- Coordinated team assignments, balancing front counter, drive-thru, kitchen, and prep responsibilities.
- Trained new crew members on POS procedures, sanitation practices, and guest service expectations.
- Monitored cash handling, register accuracy, and drawer reconciliation during assigned shifts.
- Resolved guest concerns promptly, maintaining service recovery and positive customer experiences.
- Enforced compliance with company policies, health codes, and workplace safety procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Directed closing and opening procedures, ensuring readiness for next shift and clean handoff.
Education
High School Diploma -
Chaffey Adult Schoo;l
Ontario, CASkills
- Staff supervision
- Cash management
- Team leadership
- Team motivation
- Customer service
- Customer relations
- Inventory management
- Money handling
- Time management
- Decision-making
- Team oversight
- Performance tracking
Certification
- Serve Safe Training - [Timeframe]
- CM -Assistant Manager Certification
Timeline
Assistant Manager
Popeyes
02.2024 - 09.2026
Shift Leader
Del Taco
02.2022 - 01.2023
High School Diploma -
Chaffey Adult Schoo;l