Jamie Arabolos
Summary
A Dynamic Sales and Service representative with a proven track record, recognized for enhancing customer satisfaction through exceptional service and automotive expertise. Resourceful and collaborative team player with over 20 years collected experience and background in sales and service. Fostering strong client relationships, committed to delivering outstanding customer experiences. Consistently exceeding sales targets and efficiency through knowledge and honest empathy while maintaining high standards of professionalism. Uses problem-solving and communication skills to enhance customer satisfaction and team collaboration. Known for delivering reliable solutions. Dependable, adaptable and knowledgeable Sales Associate with proven track record in delivering exceptional customer service in automotive settings. Excellent communication assisting customers in decision making by being an active listener and analytical problem-solver.
Overview
23
23
years of professional experience
Work History
Express Service Advisor
Premier Subaru of Branford
07.2024 - 04.2025
- Collaborated with team members to identify areas for process improvement within the service department.
- Supported service department efficiency during peak times by assisting with shuttle services or loaner car coordination as needed.
- Took initiative in continuing education opportunities to remain an industry expert on automotive technology advancements and trends.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals resulting in client retention.
- Maintained up-to-date knowledge of product and service changes.
- Developed familiarity with dealership software systems to manage service orders effectively.
- Delivered exceptional high energy customer service to every customer by leveraging extensive knowledge of products and service by creating welcoming, positive experiences.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Improved dealership reputation through consistent delivery of high-quality service experiences that exceeded customer expectations.
- Exceeded monthly sales targets regularly through effective cross-selling techniques while remaining focused on genuine customer needs.
- Assisted customers with service inquiries based upon suggested and necessary repairs, ensuring accurate and detailed repair descriptions for customer comprehension to foster trust between myself, the dealership and customers.
Self Employed Contractor
Mater Of None LLC
01.2003 - 07.2024
- Delivered outstanding service and high quality work on time within customer budget to maintain and extend relationships for future business opportunities while running multiple projects simultaneously
- Created and managed project plans, timelines and budgets for timely completion
- Developed effective improvement plans in alignment with goals and specifications to maintain project schedules
Sales Associate
A-1 Toyota
12.2004 - 01.2005
- Assisted customers in product selection, enhancing overall shopping experience.
- Developed product knowledge to provide accurate information and recommendations to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the automotive industry.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Sales Associate
New Haven Powersports
01.2002 - 12.2004
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased powersports products effectively and enticed shoppers to make purchases.
- Enthusiastically maintained up-to-date knowledge of new brand models to adjust sales strategies and meet changing customer demands.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
No Degree - Theater Arts
University Of New Haven
West Haven, CTHigh School Diploma -
West Haven High School
West Haven, CT05-2000
Skills
- Personable
- Adaptable
- Automotive expertise
- Strong work ethic
- Customer service
- Listening skills
- Enthusiastic about product knowledge
Timeline
Express Service Advisor
Premier Subaru of Branford
07.2024 - 04.2025
Sales Associate
A-1 Toyota
12.2004 - 01.2005
Self Employed Contractor
Mater Of None LLC
01.2003 - 07.2024
Sales Associate
New Haven Powersports
01.2002 - 12.2004
No Degree - Theater Arts
University Of New Haven
High School Diploma -
West Haven High School
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