Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jamie Astorga Altamirano

Houston

Summary

Dynamic and dedicated professional with extensive experience in customer service at Over The Top Waffle Shoppe. Proven ability to enhance team performance through effective training and strong communication skills. Skilled in cash handling and maintaining a clean environment, consistently ensuring customer satisfaction and operational efficiency.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Teso Life
04.2025 - Current
  • Greet customers warmly and assist with finding products
  • Maintain clean checkout area and manage small display near registers
  • Restock items and support team with store organization

Cashier Team Lead

Over The Top Waffle Shoppe
08.2023 - 11.2024
  • Took orders, processed payments, and ensured order accuracy
  • Kept front area tidy and stocked utensils and napkins
  • Trained new cashiers on register procedures and customer service standards to enhance team performance.
  • Took responsibility for inventory
  • Handled waffle maker and made waffle batter biweekly

Host

Sylvias Enchilada Kitchen
06.2024 - 07.2024
  • Welcomed guests and managed seating flow during busy hours
  • Assisted with takeout orders and ensured guests felt at home
  • Kept count of tables and customers servers received
  • Kept are clean
  • Decorated desserts for dysplay

Education

International Leadership Of Texas Katy-Westpark H
Houston, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling

Certification

Food handlers certificate

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Teso Life
04.2025 - Current

Host

Sylvias Enchilada Kitchen
06.2024 - 07.2024

Cashier Team Lead

Over The Top Waffle Shoppe
08.2023 - 11.2024

International Leadership Of Texas Katy-Westpark H
Jamie Astorga Altamirano