Jamie Beattie

• Processed and submitted insurance claims monthly, achieving high approval rate
• Resolved patient billing queries and discrepancies, reducing outstanding balances
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Followed up on denials, late payments, extensions and other special circumstances.
• Processed eligibility and benefits verification and authorization requests.
• Resolved discrepancies in insurance payments by collaborating with carriers.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

• Meet and succeed daily and monthly goals

• Consistently recognized for being one of the top producers on team

• Maintain relationships with third party vendors

• Conduct Verification of Employment activities

• Host shadow sessions for team members within VOE

• Develop and send best practice communications to CE Ops

• Maintained student safety in classroom and outside environments.

• Provided diverse assistance to teachers, including clerical support, classroom

management and document coordination.

• Prepared instructional materials for group and one-on-one use.

• Worked with individual students to provide personalized educational,

behavioral and emotional support.

• Created new lesson plans based on course objectives