Jamie Bergstol
Howell,New Jersey
Summary
Energetic, ambitious professional offering 17 years of Operations experience. Adept at working effectively unsupervised, mastering new skills and handling multiple projects at once with a high degree of accuracy. Passionate about growing professional strengths, contributing to company successes and establishing dynamic relationships.
Overview
17
17
years of professional experience
Work History
Senior Operations Strategist
McMaster-Carr Supply Company
03.2015 - Current
- Successfully identify areas of improvement that enhance operational effectiveness and increase team productivity, resulting in a reduction in customer impacting errors
- Designated by Senior Management to be a member of the exclusive 1% safety team
- Collaborate with Branch Safety Manager to perform regular safety assessments of the workplace while pinpointing areas of concern and implementing proactive measures leading to decreased warehouse incidents, accidents, and injuries
- Provide comprehensive safety and operations training to machine operators, promoting adherence to established protocols
- Demonstrate exceptional performance by consistently exceeding quality and efficiency expectations, ranking in the top 5% of department employees with a consistent productivity level of 105%
- Optimize spatial usage through assessment of space needs in a warehouse with over 550,000 items
- Consistently detect inconsistencies between physical counts and computer records, proactively investigating underlying causes, and promptly taking corrective actions
- Achieve increased efficiency in the inventory management process through process analysis and implementation of improvements
- Utilize data analysis to enhance key performance indicators
Executive Assistant
Engineering Solutions And Products, LLC
08.2007 - 03.2015
- Provided executive administrative support by maintaining complex and detailed calendars, organizing travel plans, and creating accurate reports for the Chief Operations Officer as well as ten Program Managers
- Handled confidential and sensitive information with discretion and tact
- Transformed executive communication by managing emails, phone calls, and scheduling appointments
- Simplified the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth
- Built, fostered and maintained strong relationships with vendors leading to improved contract terms and slashed costs for the company
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
- Ensured accurate financial records by meticulously reviewing and reconciling all phone bills and shipping invoices for service providers on a monthly basis
- Managed invoicing process for medical services and facilitated work Visa applications for deployed personnel
- Ensured proper organization and maintenance of official ESP forms
- Assisted in conceptualization of the build-out process for several ESP corporate locations and overseeing service contract maintenance for all facilities
- Conducted thorough reviews of data relevant to terminated employees and provided comprehensive support for out-processing and final tasks
- Supported the completion of CAC applications, expense reports, and personnel processing tasks
- Analyzed deployed personnel's daily SPOT reports and created a comprehensive biweekly report of CONUS overtime hours for Human Resource Department
- Managed the ongoing maintenance of a comprehensive resume database, including tracking updates, reviewing resumes, and organizing personnel files for new hires and terminations
- Contributed to the process of identifying pipeline opportunities and took part in weekly evaluations of RFP/PWS
- Oversaw the coordination of digital fingerprint acquisition for personnel seeking either security clearances or advancements in their clearance level
- Collected and transferred digital fingerprints obtained from vendor to the Department of Defense's Secure Web Fingerprint Transmission website
- Managed administration tasks for inConcert, an internal database portal, including application modifications, user management, and pre-rollout functionality testing
- Ensured precise representation of the company Organizational Chart via Visio
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro01-2007
Bachelor of Arts - Law and Justice
Rowan University
Glassboro, NJ01-2007
Skills
- Executive Administrative Support
- Microsoft Office, Deltek, Slack, Workday
- Invoicing & Billing
- Detail-Oriented
- Spreadsheets & Reports
- Ability to initiate/manage cross-functional teams and multi-disciplinary projects
- Comprehensive Project Management
- Process Improvement
- Previously held Security Clearance
Timeline
Senior Operations Strategist
McMaster-Carr Supply Company
03.2015 - Current
Executive Assistant
Engineering Solutions And Products, LLC
08.2007 - 03.2015
Bachelor of Arts - Psychology
Rowan University
Bachelor of Arts - Law and Justice
Rowan University