Jamie Blaser
Beaver Dam,WI
Summary
Dynamic Dental Office Manager at Church Health Services with expertise in treatment planning and insurance billing. Enhanced patient satisfaction through effective schedule management and resolved concerns with empathy, fostering loyalty. Achieved revenue growth by optimizing billing procedures and collaborating with dentists to create tailored treatment plans.
Overview
24
24
years of professional experience
Work History
Dental Office Manager
Church Health Services
10.2021 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
Cleaner
Sharkey's Cleaning Company
04.2006 - 07.2006
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Assembly Line Worker
Perry Judds
07.2001 - 12.2003
- Fed paper into printing machines, ensuring continuous flow and minimizing downtime.
- Monitored paper quality and alignment, ensuring proper feed for consistent output.
- Performed routine checks and adjustments to maintain smooth machine operation.
- Collaborated with team members to meet production targets and maintain safety standards.
- Assisted in troubleshooting minor machine issues to minimize interruptions.
- Maintained a clean and organized work environment to ensure optimal machine performance.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Customer Service Representative
Malibu Tanning Salon
04.2001 - 06.2001
- Performed routine laundry maintenance, ensuring all towels and linens were cleaned, folded, and organized.
- Maintained cleanliness and sanitation of tanning beds, including disinfecting surfaces and ensuring proper care of equipment.
- Monitored and replenished supplies for laundry and tanning bed maintenance, ensuring availability of all necessary materials.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree -
Moraine Park Technical College
Beaver Dam06-2003
High School Diploma -
Rockridge High School
Taylor Ridge, IL06-1997
Skills
- Treatment Planning
- Dental software proficiency
- Insurance billing
- Schedule management
Timeline
Dental Office Manager
Church Health Services
10.2021 - Current
Cleaner
Sharkey's Cleaning Company
04.2006 - 07.2006
Assembly Line Worker
Perry Judds
07.2001 - 12.2003
Customer Service Representative
Malibu Tanning Salon
04.2001 - 06.2001
No Degree -
Moraine Park Technical College
High School Diploma -
Rockridge High School
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