Jamie Bowen
Little Rock,AR
Summary
Dynamic professional with extensive experience in customer service and security management. At Allied Universal Security Services, I enhanced team efficiency through effective training programs and ensured safety compliance. Proven skills in inventory management and staff oversight, coupled with a strong commitment to workplace safety and team development.
Overview
7
7
years of professional experience
Work History
Key Holder
Ross Dress for Less
04.2023 - 09.2024
- Assisted in daily store operations, ensuring product availability and organization.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Supported inventory management through stock replenishment and merchandise displays.
- Maintained cleanliness and safety standards throughout the sales floor.
Security Supervisor
Allied Universal Security Services
04.2019 - 04.2023
- Supervised security personnel to ensure compliance with safety protocols and operational standards.
- Conducted regular inspections of premises to identify potential security risks and vulnerabilities.
- Developed and implemented training programs for new security staff, enhancing team efficiency and effectiveness.
- Coordinated incident response procedures, minimizing impact on operations during security breaches.
Security Guard
GardaWorld Security
01.2018 - 04.2019
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols, identifying and addressing potential security risks.
- Responded promptly to alarms, incidents, and emergencies in a professional manner.
- Enforced facility rules and regulations to maintain a secure environment.
Sales Associate
Burlington
05.2017 - 01.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory records through regular audits and stock replenishment.
- Collaborated with team members to achieve sales targets and improve store performance.
- Trained new associates on customer service best practices and sales techniques.
Education
High School Diploma -
North Little Rock High School
North Little Rock, ARSkills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Workplace safety
- Staff oversight
- Team member development
- Loss prevention strategies
- Team building
- Inventory and stocking
Timeline
Key Holder
Ross Dress for Less
04.2023 - 09.2024
Security Supervisor
Allied Universal Security Services
04.2019 - 04.2023
Security Guard
GardaWorld Security
01.2018 - 04.2019
Sales Associate
Burlington
05.2017 - 01.2019
High School Diploma -
North Little Rock High School