JAMIE BURRESS
CVS/HEALTH
Randolph,NJ
30
years of professional experience
Veteran ASM
with top-level skills in Customer Service. Likeable personality and customer-focused background coupled with expertise in overall store operations. Ready to tackle new challenges and build success with exciting organization. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.
Work History
Assistant Store Manager
15 Years 6 Months- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Assistant Store Manager
14 Years 3 MonthsProven professional with over 30+ years experience in various retail environments
Education
Bachelor of Arts - Psychology/Sociology
Skills
Customer Service
Customer Loyalty
Inventory Control Procedures
Store Organization
Resolving Operational Issues
Compliance Requirements
POS Systems
Timeline
Assistant Store Manager
CVS/HEALTH
01.2007 - 07.2022Read More
Assistant Store Manager
HomeGoods, Century 21 Department Stores
10.1992 - 01.2007Read More
Douglass College/Rutgers University
Bachelor of Arts from Psychology/Sociology
Read More