Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

JAMIE BUTTERFIELD

server
Haiku,HI

Summary

Enthusiastic and reliable professional who learns new tasks/skills quickly and easily. Skilled in anticipating customer needs, addressing complaints and resolving issues-both with co-workers and/or customers-in a timely manner. Maintaining focus while keeping a positive attitude-especially in stressful situations-every day. Seeking to obtain a full or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills to prove my worth.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Server

Aston Kaanapali Shores-Beachclub Restaurant
11.2022 - Current
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Banquet Server/set-up, break down-Maintained event cleanliness during service by promptly clearing dishes after each course,
  • Set up banquet tables and chairs based on event requirements.

Owner/Manager

Lube Zone
04.2011 - 06.2017
  • Handled day to day shop flow-incl estimating repair costs, ordering necessary parts, keeping in contact with up to 20 customers a day, coordinating with the technicians to facilitate shop flow, purchasing all shop supplies & inventory, paid all monthly bills, payroll
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.

Certified Travelling Notary Signing Agent

Independant Contractor
10.2004 - 04.2017
  • Experience with all aspects of home loan documents-incl printing, execution/signing, & shipping back to lender in a timely manner
  • Checked documents and identifying credentials for all parties.
  • Maintained comprehensive understanding of real estate and loan documents, keeping sensitive documents secure & verifying authenticity

Waitress

Village Pantry
11.1996 - 03.2002
  • Used cash registers and credit card machines to cash out customers
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions

Education

Bachelor of Arts - Psychology

Humboldt State University
Arcata, CA
12.2001

Skills

  • Dining Customer Service
  • Pos Operation
  • Guest Inquiries
  • Greeting and Seating Guests
  • Waiting Tables
  • Dining Room Cleaning and Upkeep
  • Banquet Coordination
  • Order Accuracy and Delivery
  • Wine and Liquor Service
  • Guest Satisfaction
  • Cash Handling
  • Service Prioritization
  • Order Accuracy
  • Natural Leadership
  • Hospitality service expertise

Certification

  • ServSafe Certified
  • TIPS Certification Training Completed #ON-000027654130-issued 12/19/22 expires 12/18/2025
  • Maui Liquor Certification Card-#2020722 issued 12/04/22 expires 12/04/26
  • Hawaii Food Handler Certificate #FSP12400 10/24/22-10/24/25

Timeline

Server

Aston Kaanapali Shores-Beachclub Restaurant
11.2022 - Current

Owner/Manager

Lube Zone
04.2011 - 06.2017

Certified Travelling Notary Signing Agent

Independant Contractor
10.2004 - 04.2017

Waitress

Village Pantry
11.1996 - 03.2002

Bachelor of Arts - Psychology

Humboldt State University
  • ServSafe Certified
  • TIPS Certification Training Completed- 12/19/22-12/18/2025
  • Maui Liquor Certification Card-#2020722 issued 12/04/22 expires 12/04/26
  • Hawaii Food Handler Certificate #FSP12400 10/24/22-10/24/25
JAMIE BUTTERFIELDserver