Versatile Senior Sales Associate highly effective at applying excellent planning, time management and customer service abilities to challenging sales targets. Well-versed in developing and deepening customer relationships to build loyal base.
Overview
12
12
years of professional experience
Work History
Senior Sales Associate
AED/WESCO
Canton, GA
06.2014 - Current
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Communicated effectively with customers regarding quote status, changes, or additional information required.
Utilized company's database systems to track customer orders and maintain records of quotes submitted.
Counter Salesperson/Warehouse Worker/Dispatcher
City Electric Supply
Alpharetta, GA
05.2012 - 05.2014
Greeted customers and provided excellent customer service.
Assisted customers in selecting items to meet their needs.
Processed credit card payments securely according to established policies and procedures.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Assigned drivers to appropriate routes based on customer needs.
Resolved customer complaints related to service issues or delays.
Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.