Jamie Conley
Spring Hill,FL
Summary
Experienced front desk receptionist with strong customer service. Professional phone etiquette experience. Known for organization, attention to detail, handling daily tasks accurately and data entry. Is a team player and works well with others.
Overview
31
31
years of professional experience
Work History
Receptionist/Accounts Payable
Evergreen Woods Health & Rehab
Spring Hill, FL
05.2022 - Current
- Welcomed residents, families, and visitors at Evergreen Woods Health & Rehab front desk.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Developed and maintained a filing system for essential documents, improving office organization.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Sorted incoming mail and delivered to staff and residents each day.
Teller
Midflorida Credit Union
Spring Hill, FL
02.2021 - 02.2022
- Assisted MidFlorida Credit Union members with deposits, withdrawals, and payment processing.
- Explained account services and branch products to credit union members.
- Processed account transfers, loan payments, and cash advances accurately.
- Followed branch policies, security procedures, and federal banking regulations.
- Balanced cash drawers at the end of each business day to ensure accuracy.
- Handled large volumes of currency quickly and accurately.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Vice President/Co-Owner
T & J Lawn Company
Spring Hill, FL
09.2017 - 07.2019
- Managed daily office correspondence, filing, and document routing.
- Scheduled meetings, appointments, and calendar updates.
- Answered phones, greeted visitors, and directed requests.
- Coordinated office supplies, inventory checks, and reorder requests.
- Organized records, data entry, bank deposits, sorting mail, and filing invoices.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Completed and mailed contracts, invoices or checks.
- Made bank deposits
- Processed and issued payroll checks to employees
Customer Service Staff
Publix
Spring Hill, FL
11.1995 - 09.2017
- Greeted Publix shoppers with courteous customer service at checkout and service desk.
- Assisted customers with product locations, pricing questions, and store policies.
- Processed returns, exchanges, and refunds following Publix customer service procedures.
- Resolved customer concerns with calm communication and professional attention.
- Maintained clean, organized front-end areas and service desk supplies.
- Handled cash transactions accurately by following established procedures.
- Developed strong relationships with repeat customers by providing excellent customer service on each visit.
Education
High School Diploma -
FW Springstead High School
Spring Hill, FL06-1997
Skills
- Multi-line telephone skills
- Data entry
- Cash handling
- Customer service
- Accounts payable
- Records management
- Attention to detail
- Phone etiquette
- Customer/Client relations
- Data inputting
- Organization skills
- Positive and professional
Timeline
Receptionist/Accounts Payable
Evergreen Woods Health & Rehab
05.2022 - Current
Teller
Midflorida Credit Union
02.2021 - 02.2022
Vice President/Co-Owner
T & J Lawn Company
09.2017 - 07.2019
Customer Service Staff
Publix
11.1995 - 09.2017
High School Diploma -
FW Springstead High School