Jamie Dudzinski
Henderson,NV
Summary
Personable and dedicated Customer Service Representative with over 25 years experience in the airline and hospitality industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers and team members. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Delta Air Lines
Las Vegas, NV
09.1998 - Current
- Customer Resolution Officer, work with Department of Transportation compliance.
- Ground Security Coordinator, compliance with FAA and TSA regulations.
- Red Coat
- Real Time Staff Manger
- Participated in and completed LDP (Leadership Development Program).
Sales Associate
The Upper Deck Company
North Las Vegas, NV
03.2005 - 06.2009
- Drove sales through development of successful promotional strategies and product placement.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Worked with off-site locations to find desired items for high profile clients.
Education
High School Diploma -
West Jordan High School
West Jordan, UT05-1998
Skills
- Creative problem solving
- Strong analytical and organizational skills
- Deliver results-Meet station goals
- Articulate and clear communicator
- Proven strong customer service orientation
- Staff Coordination
Other
- BCRF Committee member
- Safety Committee member
- Active volunteer with RMHC.ORG
- JDRF One Walk @ UNLV
- Leadership Development Program
- American Cancer Society-DL Jet Drag
Timeline
Sales Associate
The Upper Deck Company
03.2005 - 06.2009
Customer Service Representative
Delta Air Lines
09.1998 - Current
High School Diploma -
West Jordan High School