Jamie Galindo
West Palm Beach
Summary
Dedicated Receptionist with several years of hands-on experience in high-paced environments. Skilled in communication, time management, and customer service, effectively managing multiple tasks while fostering positive interactions with diverse clientele. Committed to enhancing workplace atmosphere and client satisfaction through empathy and professionalism.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Receptionist/Scheduler
Exquisite Works
West Palm Beach
01.2023 - Current
- Answered phones, scheduled appointments, ordered supplies, took inventory, and maintained cleanliness and organization of facility to ensure smooth operations.
- Assisted clients with questions regarding services to meet their needs, processed payments and deposits to confirm appointments.
Medical Assistant
CNY Fertility Center
Sarasota
07.2022 - 12.2022
- Roomed patients, drew labs, assessed medications, monitored vital signs, managed supply orders, replenished rooms, prepared procedures, and communicated patient results.
- Assisted patients with scheduling and managing appointments efficiently.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Collected patient medical histories and documented vital signs accurately.
Medical assistant
Gulf Coast Medical Group/Millennium Physicians
Venice
03.2020 - 03.2022
- Greeted and roomed patients, updated medical histories, took vitals, prepared charts, retrieved imaging and lab results, processed medication refills, and assisted physician with minor procedures to ensure efficient patient care.
- Assisted patients with scheduling appointments and managing inquiries.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Conducted patient intake by gathering medical histories and vital signs.
Medical Assistant
Restore Medical Partners
Venice
01.2018 - 02.2020
- Collected patient information and performed vitals to support accurate diagnosis and treatment.
- Stocked rooms and cleaned surfaces to ensure a hygienic environment for patient safety.
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake, ensuring accurate medical history documentation.
- Coordinated scheduling for patient appointments and follow-ups.
Receptionist (PRN)
Twin Palms Chiropractic
Venice
08.2016 - 11.2017
- Greeted patients, assisted with sign in, updated insurance and demographic information to ensure accurate patient records.
- Entered data for new patients and requested imaging reports to facilitate timely patient care.
- Greeted patients warmly upon arrival at Twin Palms Chiropractic.
- Scheduled appointments efficiently using clinic management software.
- Managed patient records and ensured confidentiality compliance.
Receptionist / Chiropractic Assistant
Twin Palms Chiropractic
Venice
12.2014 - 11.2015
- Administered therapy and conducted X-ray imaging to support patient care.
- Maintained cleanliness of rooms while managing phone inquiries and scheduling patient appointments.
- Welcomed patients and ensured smooth check-in processes at Twin Palms Chiropractic.
- Managed multi-line phone system to schedule appointments and address inquiries.
- Maintained patient records and updated information in electronic health systems.
Certified Medical Assistant (CMA)
Millennium Physicians
North Port
08.2013 - 11.2014
- Provided patient care by taking vitals, updating medical history, administering injections, drawing labs, sending referrals, and sending cultures for analysis.
- Performed EKGs and assisted doctor with minor surgeries while ensuring rooms were stocked and cleaned for optimal workflow.
Education
Medical Assistant - Certification
Ross Medical Education
West Palm Beach, FL01.2006
Skills
- Receptionist
- Scheduling
- Appointment scheduling
- Front desk operations
- Phone triage
- Patient Care
- Patient interaction
- Intake
- Medical Office Experience
- Clinic experience
- Primary Care Experience
- Medical terminology
- Medical Records
- EHR management
- Order entry
- Documentation review
- Filing
- Customer Service
- Communication skills
- Telephone etiquette
- Time management
- Multi-tasking
- Team collaboration
- Adaptive communication
- Vital Signs
- Venipuncture
- Injections
- Medication administration
- EKG
- Front desk operations
Certification
CPR Certification
Certified Clinical Medical Assistant (CCMA)
Certified Clinical Medical Assistant (CCMA)
Languages
Spanish, Fluent
Timeline
Receptionist/Scheduler
Exquisite Works
01.2023 - Current
Medical Assistant
CNY Fertility Center
07.2022 - 12.2022
Medical assistant
Gulf Coast Medical Group/Millennium Physicians
03.2020 - 03.2022
Medical Assistant
Restore Medical Partners
01.2018 - 02.2020
Receptionist (PRN)
Twin Palms Chiropractic
08.2016 - 11.2017
Receptionist / Chiropractic Assistant
Twin Palms Chiropractic
12.2014 - 11.2015
Certified Medical Assistant (CMA)
Millennium Physicians
08.2013 - 11.2014
Medical Assistant - Certification
Ross Medical Education