JAMIE HAMPTON
Gunnison,CO
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Someone who is always trying to learn new skills and can work in many different environments. Recently graduated from Western Colorado University with a bachelor's degree in business administration and sociology. Currently looking for a full-time or part-time job.
Overview
9
9
years of professional experience
Work History
Cashier
Western Colorado University
Gunnison, CO
03.2022 - 05.2023
- Greet and acknowledge each customer.
- Assist customers where possible and resolve customer complaints.
- Accept cash, checks and bankcards for payment.
- Process payments according to company procedure.
- Provide change for cash payments and issue receipts for payments received.
- Ensure sufficient change is available by counting cash drawer before and after each shift.
- Balance sales and receipts according to company procedure.
- Maintain accurate records of transactions.
- Collection calls.
- Maintain orderly work area.
Front Desk Agent
Quality Inn
Gunnison, CO
05.2020 - 05.2022
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs.
- Greet, check-in, and check out guests when guests arrive and leave, distribute keys and room assignments, and record credit card information.
- Work with housekeeping staff to ensure rooms are ready for new guests.
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
- Mitigate customer complaints as needed.
Front Desk Agent
The Lodge At Mountaineer Square
Crested Butte, CO
12.2019 - 03.2020
- Greet, check-in, and check out guests when at arrival, distribute keys and room assignments, and record credit card information.
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs.
- Work with housekeeping to ensure rooms are ready for new guests.
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
- Mitigate customer complaints as needed.
Bartender/Server
Gunnisack
Gunnison, CO
06.2017 - 12.2019
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders and serve snacks and drinks.
- Assess customers' needs and preferences and make recommendations.
- Mix ingredients to prepare cocktails.
- Check customers' identification and confirm it meets legal drinking age.
- Restock and replenish bar inventory and supplies.
- Comply with all food and beverage regulations.
- Checking on customers often and suggesting additional items like appetizers and desserts.
- Taking orders for new visitors quickly.
- Throwing away expired ingredients and condiments.
- Emptying trash, mopping floors, and taking care of other routine tasks when needed.
- Making sure that orders are accurate before bringing them to customers.
- Training new hires.
Catering
Argosy Cruises
Seattle, WA
06.2014 - 03.2017
- Setting up all tables and food service areas with chairs, linens and dishes.
- Welcoming guests at arrival.
- Serving food and beverages to guests at events.
- Encouraging guests to participate in entertainment presentations.
- Cleaning up and tearing down dining area by removing all tableware, linens, garbage and furniture.
- Visiting sites before events to assess facilities and make sure it's ready for guests arrival.
Education
Bachelor of Arts - Business Administration And Sociology
05.2023
Skills
- Communication skills
- Information processing ability
- Numeracy skills accuracy
- Attention to detail
- Problem-solving skills
- Strong customer service skills
- Proficient in Microsoft Office
- Internet savvy
- Office equipment knowledge
- Sales
- Cashier
- Bartending
- Serving
- Catering
- Accounting
- Multiple POS knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier - Western Colorado University
03.2022 - 05.2023
Front Desk Agent - Quality Inn
05.2020 - 05.2022
Front Desk Agent - The Lodge At Mountaineer Square
12.2019 - 03.2020
Bartender/Server - Gunnisack
06.2017 - 12.2019
Catering - Argosy Cruises
06.2014 - 03.2017
Western Colorado University - Bachelor of Arts, Business Administration And Sociology