Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
JAMIE HAMPTON

JAMIE HAMPTON

Gunnison,CO
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Someone who is always trying to learn new skills and can work in many different environments. Recently graduated from Western Colorado University with a bachelor's degree in business administration and sociology. Currently looking for a full-time or part-time job.

Overview

9
9
years of professional experience

Work History

Cashier

Western Colorado University
03.2022 - 05.2023
  • Greet and acknowledge each customer.
  • Assist customers where possible and resolve customer complaints.
  • Accept cash, checks and bankcards for payment.
  • Process payments according to company procedure.
  • Provide change for cash payments and issue receipts for payments received.
  • Ensure sufficient change is available by counting cash drawer before and after each shift.
  • Balance sales and receipts according to company procedure.
  • Maintain accurate records of transactions.
  • Collection calls.
  • Maintain orderly work area.

Front Desk Agent

Quality Inn
05.2020 - 05.2022
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs.
  • Greet, check-in, and check out guests when guests arrive and leave, distribute keys and room assignments, and record credit card information.
  • Work with housekeeping staff to ensure rooms are ready for new guests.
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
  • Mitigate customer complaints as needed.

Front Desk Agent

The Lodge At Mountaineer Square
12.2019 - 03.2020
  • Greet, check-in, and check out guests when at arrival, distribute keys and room assignments, and record credit card information.
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs.
  • Work with housekeeping to ensure rooms are ready for new guests.
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
  • Mitigate customer complaints as needed.

Bartender/Server

Gunnisack
06.2017 - 12.2019
  • Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
  • Interact with customers, take orders and serve snacks and drinks.
  • Assess customers' needs and preferences and make recommendations.
  • Mix ingredients to prepare cocktails.
  • Check customers' identification and confirm it meets legal drinking age.
  • Restock and replenish bar inventory and supplies.
  • Comply with all food and beverage regulations.
  • Checking on customers often and suggesting additional items like appetizers and desserts.
  • Taking orders for new visitors quickly.
  • Throwing away expired ingredients and condiments.
  • Emptying trash, mopping floors, and taking care of other routine tasks when needed.
  • Making sure that orders are accurate before bringing them to customers.
  • Training new hires.

Catering

Argosy Cruises
06.2014 - 03.2017
  • Setting up all tables and food service areas with chairs, linens and dishes.
  • Welcoming guests at arrival.
  • Serving food and beverages to guests at events.
  • Encouraging guests to participate in entertainment presentations.
  • Cleaning up and tearing down dining area by removing all tableware, linens, garbage and furniture.
  • Visiting sites before events to assess facilities and make sure it's ready for guests arrival.

Education

Bachelor of Arts - Business Administration And Sociology

Western Colorado University, Gunnison
05.2023

Skills

  • Communication skills
  • Information processing ability
  • Numeracy skills accuracy
  • Attention to detail
  • Problem-solving skills
  • Strong customer service skills
  • Proficient in Microsoft Office
  • Internet savvy
  • Office equipment knowledge
  • Sales
  • Cashier
  • Bartending
  • Serving
  • Catering
  • Accounting
  • Multiple POS knowledge

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier - Western Colorado University
03.2022 - 05.2023
Front Desk Agent - Quality Inn
05.2020 - 05.2022
Front Desk Agent - The Lodge At Mountaineer Square
12.2019 - 03.2020
Bartender/Server - Gunnisack
06.2017 - 12.2019
Catering - Argosy Cruises
06.2014 - 03.2017
Western Colorado University - Bachelor of Arts, Business Administration And Sociology
JAMIE HAMPTON