Jamie Hartkorn
Daytona Beach,FL
Summary
Seasoned hospitality professional with 10+ years of experience across high-volume, fast-paced, and full-service dining environments. Highly skilled in anticipating guest needs, managing multiple tables with ease, and delivering seamless, exceptional service.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Server
Peach Valley Cafe
Port Orange, Florida
02.2026 - Current
- Delivered exceptional customer service in high-volume breakfast setting.
- Coordinated with hosts, bussers, and kitchen staff to efficiently prepare and serve meals.
- Managed POS terminals to accurately input orders, split bills, and calculate totals.
Server
IHOP
Daytona Beach, USA
11.2022 - 05.2024
- Executed cash/credit handling and POS procedures, ensuring compliance with company policies.
- Upsold food and beverage menu items.
- Demonstrated comprehensive knowledge of all food and beverage menu items to enhance customer experience.
Server
Hunters Restaurant
Daytona Beach, USA
08.2017 - 05.2022
- Maintained polite and professional demeanor to encourage patron inquiries and order placements.
- Utilized upselling techniques to increase sales per table.
- Established rapport with guests to foster loyalty and encourage return visits.
Server Trainer
Joes Crab Shack
Daytona Beach, USA
08.2018 - 08.2020
- Collaborated with management to enhance service techniques and refine training programs for better trainee outcomes.
- Monitored trainee performance throughout course to pinpoint and address improvement areas.
- Trained new servers on menu items and service standards to ensure consistent customer experience.
Education
Nail Technician -
International Academy
South Daytona, FLAssociate of Arts - Psychology
Daytona State College
Daytona Beach, FLSkills
- Hugh volume dining
- Food safety
- POS Efficiency
- Order accuracy
- Upselling
- Suggestive selling
- Time Management
- Multitasking
- Teamwork
- Customer Service
- Cash handling
- Customer relationship management
- Service training
- Cleanliness standards
- Liquor and wine knowledge
Certification
- Barbicide Certification, 04/01/24
- Nail Technician, 05/01/24
- Real Estate License, 07/01/23
- ServSafe Certification, 01/01/26
References
Ashley Meinert-Peach Valley Café
Manager- 386-310-4455
Kelly Alderman- IHOP
Manager- (321) 948-7972
Michael Marlow- Hunter's Restaurant Manager - (386) 785-7677
Timeline
Server
Peach Valley Cafe
02.2026 - Current
Server
IHOP
11.2022 - 05.2024
Server Trainer
Joes Crab Shack
08.2018 - 08.2020
Server
Hunters Restaurant
08.2017 - 05.2022
Nail Technician -
International Academy
Associate of Arts - Psychology
Daytona State College