Jamie Helm
Imperial,MO
Summary
Experienced with creating and maintaining detailed schedules to support GI department. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow in business ownership. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.
Overview
26
26
years of professional experience
Work History
Scheduler
Mercy
01.2024 - Current
- Coordinated scheduling for GI, optimizing resource allocation and staff utilization.
- Developed and maintained comprehensive scheduling systems, ensuring alignment with operational goals.
- Analyzed workload demands to create efficient shift schedules, enhancing productivity across teams.
- Collaborated with management to forecast staffing needs based on project timelines and service demands.
Owner
Divine Shine Cleaning
04.2020 - Current
- Managed daily operations, ensuring high-quality cleaning services and client satisfaction.
- Developed and implemented standard operating procedures to enhance operational efficiency.
- Trained and mentored staff on effective cleaning techniques and customer service practices.
- Oversaw inventory management, optimizing supply usage and reducing costs.
Office Manager
Clarkson Eyecare
01.2020 - 04.2020
- Oversaw daily office operations to ensure efficient workflow and optimal team performance.
- Managed scheduling, coordinating appointments for patients and staff effectively.
- Implemented office procedures that enhanced operational efficiency and improved patient satisfaction.
- Maintained inventory management, ensuring adequate supplies for seamless office function.
Operations Coordinator
Andis, LLC
05.2018 - 01.2020
- Payroll
- Invoicing
- Bid form submission
- Booking travel accommodations for employees and management
- Time sensitive documentation and log
- Registration with local, State and Federal businesses
- Attending outreach events to network with potential contractors/subcontractors
COA
Mercy Pediatric Eye Specialist
10.2017 - 05.2018
- Managing office flow
- Direct Patient Care
- Work up of patients and follow up
- EHR
- Obtain Patient referrals as needed
- Visual Diagnostic testing
- Assisting with office duties
PSR II
Washington University Children's Eye Center
11.2015 - 10.2017
- Direct Patient Care
- Various Office duties
- Visual Diagnostic testing
- Insurance verification
- Patient arrival and pre-arrival
- Obtain patient referrals as needed
- Physician assistance as needed
Optician and Supervisor
Clarkson Eyecare
04.2006 - 09.2015
- Team management
- Leadership of weekly meetings
- Tracking of goals and production
- Development of schedule and floor flow
- Visual Diagnostic testing
- Patient care
- Patient arrival
- Retail Sales
- Work up of patients
- EHR
- Obtain patient referrals as needed
- Various office duties
- Minor eyeglass repair
Associate Trainer and Via Panera Coordinator
Panera Bread
01.2000 - 04.2006
- Arrangement and delivery of business lunches and pastries
- Training new employees
- Cash handling
- Food preparation
- Customer Service
- Knowledge of Food Safety
- Barista
Education
Bachelor Of Arts -
Webster University
Saint Louis, MO01-2008
Bachelor of Science - Nursing
Chamberlain University
Saint Louis, MO09-2027
Skills
- Medical Software, Computer, Medical Certifications
- Epic, Compulink and Labzilla medical software
- Microsoft Word
- QuickBooks
- COA Certification (lapsed)
- Pediatric and Adult CPR/AED/First Aid Certification
Timeline
Scheduler
Mercy
01.2024 - Current
Owner
Divine Shine Cleaning
04.2020 - Current
Office Manager
Clarkson Eyecare
01.2020 - 04.2020
Operations Coordinator
Andis, LLC
05.2018 - 01.2020
COA
Mercy Pediatric Eye Specialist
10.2017 - 05.2018
PSR II
Washington University Children's Eye Center
11.2015 - 10.2017
Optician and Supervisor
Clarkson Eyecare
04.2006 - 09.2015
Associate Trainer and Via Panera Coordinator
Panera Bread
01.2000 - 04.2006
Bachelor Of Arts -
Webster University
Bachelor of Science - Nursing
Chamberlain University