JAMIE-LEE SCHENATZKY
Las Vegas,United States
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Server
Outback Steakhouse
Las Vegas
01.2022 - Current
- Greet guests, provide a positive dining experience, answer questions about the menu, and take food and beverage orders.
- Accurately record customer orders and transmit them to the kitchen and bar staff.
- Process payments, handle cash registers, and complete transactions accurately.
- Collaborate with kitchen and other staff members to ensure smooth operations and meet guest needs.
Au Pair
Katrin Reimann
Marburg, Germany
08.2023 - 09.2024
- Developed bilingual abilities in German through immersive conversation and activities.
- Developed creative activities to encourage physical, social and emotional growth.
- Implemented daily routine to maintain structure and stability.
- Transported children safely to school, activities and appointments on time.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Crew member
Vitality Bowls
01.2020 - 01.2022
- Provided fast, friendly, and accurate service; greeted and assisted customers; took and processed orders.
- Operated cash registers and POS systems; processed payments accurately.
- Maintained cleanliness and hygiene in all areas; followed food safety and health guidelines.
Education
HighSchool -
Arbor View
Associates Degree -
College of Southern Nevada
Skills
- Customer Engagement
- Initiative and Self-Motivation
- Creativity and Innovation
- Time Management
- Teamwork and Collaboration
- Problem-Solving
Languages
German
Native/ Bilingual
A1
English
Native/ Bilingual
A1
Korean
Limited
A1
References
Provided upon request
Timeline
Au Pair
Katrin Reimann
08.2023 - 09.2024
Server
Outback Steakhouse
01.2022 - Current
Crew member
Vitality Bowls
01.2020 - 01.2022
HighSchool -
Arbor View
Associates Degree -
College of Southern Nevada