Jamie Letort
Perkinston,MS
Summary
Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
Work History
Administrative Assistant
Stone County School District
Wiggins, Mississippi
08.2021 - Current
- Managed incoming calls, directing inquiries to appropriate staff members.
- Processed incoming and outgoing mail efficiently for timely delivery.
- Coordinated office supplies inventory and placed orders as needed.
- Supported administrative tasks, including data entry and filing documents.
- Collaborated with team members to enhance overall office operations.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Supported budgeting processes by tracking expenses and processing invoices.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Processed invoices for payment using accounting software applications.
Teacher's Assistant
Stone County School District
Wiggins, Mississippi
08.2016 - 12.2019
- Supported lead teacher in daily classroom activities and lesson preparations.
- Assisted students with learning tasks and provided individualized support.
- Organized classroom materials and maintained a clean learning environment.
- Implemented behavior management strategies to promote positive classroom interactions.
Receptionist, Accounts Receivable
Pleasant Hill Preschool/Academy
Gulfport, Mississippi
09.2009 - 07.2013
- Managed incoming calls and directed them to appropriate departments.
- Processed accounts receivable transactions accurately and efficiently.
- Maintained organized filing system for financial documents and records.
- Assisted customers with billing inquiries and resolved issues promptly.
- Processed customer payments accurately and promptly.
- Prepared bank deposits according to company policies and procedures.
- Greeted and welcomed visitors, customers, and vendors in a professional manner.
- Reconciled financial statements monthly to ensure accuracy of records.
- Resolved billing discrepancies in an efficient and effective manner.
- Tracked payments received from customers for current or past due balances.
Medical Receptionist
Gulfshore Medical
Ocean Springs, Mississippi
09.2004 - 10.2009
- Answered multi-line phone system and routed calls efficiently.
- Managed appointment scheduling and maintained calendar for office staff.
- Provided administrative support by handling incoming mail and deliveries.
- Ensured front desk area remained clean and welcoming for visitors.
- Utilized computer software for data entry and record-keeping tasks.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
Education
Faith Academy
Mobile, ALSkills
- Call management
- Appointment scheduling
- Data entry
- Customer service
- Office administration
- Records management
- Financial transactions
- Front office management
Timeline
Administrative Assistant
Stone County School District
08.2021 - Current
Teacher's Assistant
Stone County School District
08.2016 - 12.2019
Receptionist, Accounts Receivable
Pleasant Hill Preschool/Academy
09.2009 - 07.2013
Medical Receptionist
Gulfshore Medical
09.2004 - 10.2009
Faith Academy