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Jamie Long 334-672-8858
Medical field
Troy,Al
Summary
Hardworking and passionate job seeker . Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. I have 14 years experience in the Certified Nursing field
Overview
14
14
years of professional experience
Work History
Sales Associate
Walmart
10.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Certified Nurse Assistant/ Infection Control
Elk River Health And Rehab
06.2023 - 09.2023
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Participated in ongoing professional development opportunities to remain current on best practices in the field of Certified Nurse Assistance.
Certified Nursing Assistant
Vanderbilt Medical Center
01.2021 - 08.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Admissions Clerk
Middle Tennessee Mental Health Institute
04.2023 - 06.2023
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Accurately inputted patient and insurance information into company's computer system.
- Streamlined the admissions process by efficiently managing and organizing application materials.
- Maintained up-to-date records of all applicants, ensuring accurate data for informed decision-making processes.
- Provided personalized attention to each applicant by conducting thorough interviews and addressing unique concerns or questions.
- Safeguarded patient data in compliance with HIPAA and OSHA facility policies.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with school departments in organizing open house events, which resulted in higher attendance rates and improved visibility for the institution.
- Verified insurance information, collected payment or co-payment for services and created record.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Assisted with medical coding and billing tasks.
Education
Bachelor of Science - Health Care Administration And Management
American InterContinental University
Atlanta, GA09.2025
Diploma - Certified Medical Assistant
Fortis College
Dothan, AL01.2025
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Verbal/written communication
- Customer Needs Assessment
- POS System Operation
- Meeting deadlines
- Sales Strategies
- Complex Problem-Solving
- Payment Processing
- Strategic Planning
- Sales Development
- Policy and Procedure Adherence
- Business Development
- Cold-calling
- Honest and Dependable
- Reliable and Responsible
- Team Leadership
- Decision-Making
- Inventory and Stocking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Timeline
Sales Associate
Walmart
10.2023 - 03.2024
Certified Nurse Assistant/ Infection Control
Elk River Health And Rehab
06.2023 - 09.2023
Admissions Clerk
Middle Tennessee Mental Health Institute
04.2023 - 06.2023
Certified Nursing Assistant
Vanderbilt Medical Center
01.2021 - 08.2023
Bachelor of Science - Health Care Administration And Management
American InterContinental University
Diploma - Certified Medical Assistant
Fortis College
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater