Jamie McMahon

• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Answered questions about store policies and addressed customer concerns.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Developed strong rapport with customers and created positive impression of business.
• Closing Lead Store Associate. Responsible for giving out breaks to Store Associates. Lead & help Store Associates with customer service needs. Balance drawers. Transfer SA closing drawer totals & safe drops to proper computer app. Print daily sales report. Close out all cashiers such as: physical cash registers, self check out & Aldi online shopping app. Count safe. Report safe total. Send all sales reports to Aldi Corporate on computer & special inventory device.
• Excellent customer service. Ability to multitask in fast paced environment.

* Took orders from waitresses. Prepared multiple orders at once.

* Team worked quickly with others.

* Memorized Fergie's recipes.

* As the cook I lead the kitchen staff in a fast paced environment.

*part time job

• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Performed monthly financial reporting and recorded payments to keep accounting system updated.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Set up new customer accounts.
• Accounts receivable/payable. Collections. Payroll.
• Excellent customer service.
• Attention to detail. Ability to multitask in fast paced environment.
• Monitored office supplies by checking inventory and placing orders.

• Operated cash register for cash and credit card transactions with excellent accuracy levels.
• Addressed customer needs. Excellent customer service.
• Worked flexible schedule and extra shifts to meet business needs.

• Responded to customer requests for products, services, and company information.
• Educated customers about billing, payment processing and support policies and procedures.
• Assisted customers with & processed payday & car title loan applications.
• Received loan payments from customers & applied them to proper computer entry location. Updated new loan amount due. Provided customer with current statement.
• Collections
• Counted safe at closing. Assisted Store Manager with any tasks she needed.
• Excellent customer service.