Customer-oriented sales professional with 3 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Lead Store Associate
DSW Shoe Warehouse
Livingston, NJ
07.2023 - Current
Managed daily store operations, including opening and closing the store.
Supervised team of associates to ensure customer satisfaction.
Trained new employees on company policies and procedures.
Developed strategies to maximize sales and profits.
Monitored employee performance and provided feedback as needed.
Assisted customers with product selection and purchase decisions.
Performed cash handling duties such as making change and processing payments.
Organized promotional displays throughout the store.
Utilized POS systems for tracking sales data, returns, refunds.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Unloaded and moved merchandise to maintain aisles and set up product displays.
Stocked, replenished and organized inventory to keep store merchandise fresh.
Daycare Assistant Teacher
The Goddard School Of Livingston
Livingston, New Jersey
09.2022 - 04.2023
Assisted in developing and implementing age-appropriate activities for children to learn new skills.
Monitored children's behavior, providing guidance and direction when necessary.
Provided a safe, secure and nurturing environment for the children.
Instructed children in personal hygiene habits such as hand washing, toileting, teeth brushing.
Planned and organized activities to meet the physical, emotional and social needs of the children.
Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
Developed positive relationships with families by communicating regularly about their child's progress.
Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
Demonstrated knowledge of basic first aid procedures for minor illnesses or injuries.
Performed first aid and CPR when necessary during emergency situations.
Sales Associate, Cashier
Macy's
Short Hills, New Jersey
08.2020 - 06.2021
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Organized stockroom shelves according to size, color or style.
Built relationships with customers to encourage repeat business.
Demonstrated product features and benefits for customers' needs.
Suggested ideas for improving store operations and increasing profits.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
Orange High School
Orange, NJ
06-2021
Skills
Store maintenance
Promotions planning
Customer Service
Team Leadership
Organization
Effective communication abilities
Continuous Improvement
Excellent Written and Verbal Communication
Self Motivation
Languages
English
Full Professional
American Sign Language
Limited
Timeline
Lead Store Associate
DSW Shoe Warehouse
07.2023 - Current
Daycare Assistant Teacher
The Goddard School Of Livingston
09.2022 - 04.2023
Sales Associate, Cashier
Macy's
08.2020 - 06.2021
High School Diploma -
Orange High School
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