Jamie Miller
Colfax,NC
Summary
Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients.
Overview
7
7
years of professional experience
Work History
Outside Sales Representative
Snavely Forest Products Inc.
10.2022 - 02.2024
- Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
- Consulted with businesses to supply accurate product and service information.
- Utilized customer feedback to identify new product opportunities and market trends.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Inside Sales Representative
Snavely Forest Products Inc.
05.2019 - 09.2022
- Answered customers' questions regarding products, prices, and availability.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Trained new employees on customer service.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Golf Pro Shop Assistant
Oak Hollow Golf Course
05.2017 - 02.2019
- Greeted customers, accepted, and placed orders, and served food and merchandise.
- Answered telephone questions and took phone orders.
- Assisted with group catering and serving for golf tournaments.
- Operated on-course beverage cart.
- Served as cashier, balanced cash drawer, completed daily revenue calculation, and prepared deposits.
- Checked deliveries for accuracy and stocked shelves as required.
- Opened grillroom at beginning of workday, closed and secured at end of workday.
Education
Bachelor of Science - Public Health
East Carolina University
Greenville, NC08.2018
Skills
- Sales expertise
- Order Fulfillment
- Merchandise Orders and Exchanges
- Complaint resolution
- Understanding Customer Needs
- Sales Transactions
Timeline
Outside Sales Representative
Snavely Forest Products Inc.
10.2022 - 02.2024
Inside Sales Representative
Snavely Forest Products Inc.
05.2019 - 09.2022
Golf Pro Shop Assistant
Oak Hollow Golf Course
05.2017 - 02.2019
Bachelor of Science - Public Health
East Carolina University