Dynamic and results-driven professional with a strong background in customer service and teamwork. Proven ability to enhance customer experiences and maintain inventory accuracy. Skilled in problem-solving and proficient in MS Office.
Overview
7
7
years of professional experience
Work History
Sales Associate
Menards
10.2024 - 04.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained inventory accuracy through regular stock checks and organization.
Collaborated with team members to achieve daily sales goals and objectives.
Prepared paint to customers desired colors
Ensured store cleanliness and organization, promoting a welcoming environment.
Merchandiser
MSCO
09.2022 - 01.2024
Implemented planograms to enhance product visibility and improve customer experience.
Monitored stock levels and replenished merchandise to ensure optimal availability.
Collaborated with cross-functional teams to execute visual merchandising strategies effectively.
Updated pricing and signage to complete product displays and educate customers.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Warranty Claims Administrator
PC Connection
11.2021 - 02.2022
Processed and managed claims, ensuring accuracy and compliance with company policies.
Collaborated with cross-functional teams to streamline claim resolution processes.
Utilized claims management software to track and document case progress efficiently.
Reviewed documentation for completeness, resolving discrepancies proactively.
Service Advisor
Best One Tire
09.2018 - 10.2019
Assisted customers in selecting appropriate tire products and services based on needs.
Scheduled appointments and managed service workflow for optimal efficiency.
Provided detailed explanations of repair services, enhancing customer understanding and trust.
Resolved customer inquiries and concerns promptly, ensuring high satisfaction levels.
Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.