Jamie Oliver
Indianapolis,Indiana
Summary
Highly motivated and hardworking professional with a strong work ethic. Experienced in both individual and team environments, adept at adapting to new processes to drive company objectives. Resourceful and results-driven, passionate about enhancing growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
Work History
Customer Care Representative
Elevance Health
01.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Utilized CRM systems to accurately track customer interactions and update account information.
- Navigated multiple computer systems and applications to find information.
Materials Supervisor
Fluid Handling Technology
08.2018 - 02.2024
- Demonstrated leadership and guidance to other supervisors and managers
- Communicated with crew members to resolve performance issues, explain work-related issues, or mentor on new skills
- Inspected freight, determined workflow and delegated tasks to complete specific loading sequences
- Oversaw task completion and evaluated quality throughout workflow process
- Coached, trained and mentored warehouse employees in important protocols and practices
- Drafted packing lists and bills of lading and reviewed for accuracy
- Supervised and coordinated unloading and stocking of inbound shipments and picking and shipping of outbound orders
- Drove employee morale and performance through effective team leadership and mentoring
Warehouse Associate
Altrom Auto Group
08.2016 - 04.2018
- Collaborated with team members to complete tasks efficiently and accurately
- Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment
- Sorted and organized merchandise in preparation for shipment
- Moved products and equipment to appropriate locations to maintain workspace cleanliness
- Packaged and sealed products according to order size and specifications
- Used scanners to document pertinent carton level information
Education
GED
Skills
- Order Packing and Shipping
- Quality Standards
- Detail-Oriented Approach
- Effective Time Management
Timeline
Customer Care Representative
Elevance Health
01.2024 - Current
Materials Supervisor
Fluid Handling Technology
08.2018 - 02.2024
Warehouse Associate
Altrom Auto Group
08.2016 - 04.2018
GED