Summary
Overview
Work History
Education
Skills
Certification
Additional History
Timeline
Generic

Jamie Small

Cincinnati,OH

Summary

Strategic leader with a strong track record in driving sales growth and enhancing operational efficiency in retail and upscale dining sectors. Expertise in cultivating team culture and optimizing partner capabilities through customized coaching and development initiatives. Demonstrated success in transforming underperforming operations into high-performing environments.

Overview

1
1
Certification

Work History

Coffeehouse Leader

Starbucks Coffee Company
Cincinnati, OH

Recognized as top performer for achieving district KPIs.

Recruited, developed, and promoted partners through tailored development plans and strengths-based coaching.

Facilitated district meetings to align partners and leaders on shared goals.

Co-chaired PartnerNetwork program (Area 109) to enhance connection, recognition, and community engagement.

  • Co-chaired PartnerNetwork program (Area 109) to foster connection, recognition, and community engagement.

Assistant General Manager

Teller's Of Hyde Park
Cincinnati, OH
  • Managed private dining events, enhancing guest experiences and satisfaction.
  • Orchestrated social media marketing campaigns, increasing brand visibility and engagement.
  • Developed seasonal and featured menus to enhance culinary offerings.
  • Coordinated with vendors for beer, wine, liquor, small wares, and linens, ensuring seamless operations.

Assistant General Manager

J. Alexander's
Lynhurst, OH
  • Developed advanced training programs for culinary service and spirits, enhancing front-of-house employee skills.
  • Provided operational support across various locations as front-of-house manager, ensuring consistent service quality.

Education

High School Diploma -

North College Hill
Cincinnati, OH

Skills

  • Leadership Development
  • Culture Building
  • Operational Efficiency
  • Food & Labor Cost Compliance
  • Training & Facilitation
  • KPI development
  • Problem solving

Certification

ServSafe Certification- State of Ohio Valid through 2028

Additional History

References Available Upon Request

Timeline

Coffeehouse Leader

Starbucks Coffee Company

Assistant General Manager

Teller's Of Hyde Park

Assistant General Manager

J. Alexander's

High School Diploma -

North College Hill
Jamie Small