Jamie Smith
Los Angeles,CA
Summary
Hardworking Cocktail Server highly skilled in accurately memorizing and fulfilling complex orders. Positive, upbeat, and passionate about providing beverage knowledge to aid patrons in creating unforgettable cocktail experiences. Energetic and industrious with demonstrated success in building patron rapport to cultivate loyalty and drive sales.
Coupled with a teaching background, very effective communicator and enthusiastic team-builder.
Overview
14
14
years of professional experience
Work History
Cocktail Server
BOA Steakhouse
Los Angeles, California
10.2022 - Current
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Implemented upselling techniques to maximize revenue.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Maintained tidiness and organization throughout bar area.
- Created and maintained a welcoming atmosphere for all guests.
Restaurant Hostess
BOA Steakhouse
Los Angeles
10.2022 - Current
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Private Acting Coach
Self Employed
Los Angeles, CA
08.2018 - Current
- Created a safe learning environment that fostered creativity and exploration of the craft of acting.
- Researched current trends in the industry to ensure up-to-date instruction methods.
- Instructed students in acting techniques, such as improvisation, characterization, and script analysis.
- Collaborated with directors, producers, and other professionals to discuss casting opportunities for students.
Acting Instructor
Stan Kirsch Studios
Los Angeles
02.2012 - 07.2018
- Organized workshops to teach advanced techniques such as script analysis and scene study.
- Conducted private coaching sessions with actors to help them prepare for upcoming roles.
- Developed and implemented lesson plans for acting classes.
- Adapted teaching methods based on each student's strengths and weaknesses in order to maximize learning outcomes.
- Created a safe and supportive learning environment for students.
Server/Lead Hostess
Giovanni's Restaurant & Bar
Huntington Beach, CA
01.2012 - 02.2016
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Developed strong and lasting resident relationships.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented food and beverages to guests at tables.
Restaurant Hostess
BJ's Restaurant & Brewhouse
Huntington Beach, CA
07.2010 - 05.2012
- Greeted guests and sat customers at tables or in waiting areas.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Medical Assistant
Los Alamitos Foot Center
Los Alamitos
May2003 - Aug2005
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Education
Bachelor of Arts - Theater, Film And Television
UCLA
Los Angeles06.2011
Skills
- Friendly, Positive Attitude
- Team Building
- Customer Service
- Relationship Building
- People Skills
- Good Work Ethic
Timeline
Cocktail Server
BOA Steakhouse
10.2022 - Current
Restaurant Hostess
BOA Steakhouse
10.2022 - Current
Private Acting Coach
Self Employed
08.2018 - Current
Acting Instructor
Stan Kirsch Studios
02.2012 - 07.2018
Server/Lead Hostess
Giovanni's Restaurant & Bar
01.2012 - 02.2016
Restaurant Hostess
BJ's Restaurant & Brewhouse
07.2010 - 05.2012
Medical Assistant
Los Alamitos Foot Center
May2003 - Aug2005
Bachelor of Arts - Theater, Film And Television
UCLA
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