Jamie Tapia
Queens
Summary
Dedicated Medical Receptionist looking to leverage skills in a dynamic healthcare setting, with expertise in patient scheduling, HIPAA compliance, and office administration. Committed to enhancing operational efficiency and delivering exceptional patient care in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
USA Vein Clinics
Forest Hills, NY
02.2024 - 04.2026
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and medical staff to facilitate seamless care delivery.
- Oversaw inventory management of office supplies, ensuring availability for daily operations.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Obtained payments from patients and scanned identification and insurance cards.
Sales Associate
Target
Queens, NY
02.2023 - Current
- Delivered exceptional customer service, enhancing shopping experiences.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Trained new team members on sales techniques and store policies to enhance overall performance.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Restaurant Server
EL MERO MERO
Astoria, NY
06.2024 - 02.2025
- Delivered exceptional customer service, ensuring guest satisfaction during high-volume dining shifts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Facilitated efficient order-taking and food delivery, enhancing overall dining experience.
Sales Associate
Aeropostale
Queens, NY
10.2021 - 02.2022
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Medical Billing And Coding Certificate -
Austin Medical Assistant Training
Forest Hills, NY09.2025
High School Diploma -
Long Island City High School
Astoria, NY06.2021
Skills
- Patient scheduling
- Office administration
- HIPAA guidelines
- EMR / EHR
- Records maintenance
- Inventory oversight
- Billing support
- Documentation and recordkeeping
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
Languages
English
Spanish
Timeline
Restaurant Server
EL MERO MERO
06.2024 - 02.2025
Medical Receptionist
USA Vein Clinics
02.2024 - 04.2026
Sales Associate
Target
02.2023 - Current
Sales Associate
Aeropostale
10.2021 - 02.2022
Medical Billing And Coding Certificate -
Austin Medical Assistant Training
High School Diploma -
Long Island City High School