Jamie Taylor
Joshua,TX
Summary
Dynamic Commercial Sales Manager with a proven track record at AutoZone, excelling in customer service and strategic sales initiatives. Recognized for fostering client relationships that drive loyalty and retention. Adept at training and mentoring teams, ensuring operational excellence while consistently achieving sales targets and enhancing customer satisfaction.
Overview
23
23
years of professional experience
Work History
Commercial Sales Manager
AutoZone
Fort Worth, TX
08.2023 - Current
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Fostered a positive team environment, creating an atmosphere of mutual support and encouragement that contributed to improved overall performance.
Auto Parts Delivery Driver
AutoZone
Burleson, TX
08.2017 - 08.2023
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
- Handled cash transactions accurately, ensuring prompt payment for delivered items.
- Enhanced delivery efficiency by mapping out optimal routes and adhering to strict schedules.
- Fostered positive relationships with local businesses by consistently providing reliable service.
- Provided training support for new hires joining the Auto Parts Delivery Driver team.
- Assisted with store operations when necessary, providing exceptional customer service and product knowledge to clients.
- Built strong relationships with customers through effective communication and timely deliveries.
- Conducted thorough inspections of vehicle before each shift, ensuring safety and reliability during deliveries.
- Collaborated with team members to streamline delivery processes and improve overall productivity.
- Improved customer satisfaction by delivering auto parts promptly and accurately to clients.
- Adhered to all state driving laws while operating company vehicles, maintaining a clean driving record throughout employment tenure.
- Maintained a clean and organized vehicle, promoting a professional image for the company.
- Pulled parts off store shelves to fill customer orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
Correctional Officer
LaSalle Corrections
05.2011 - 04.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Shift Manager
Sonics Drive In
Fort Worth, TX
01.2009 - 05.2011
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Sonic Drive In
Car Hop
06.2007 - 01.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Overnight Stocker
Walmart
Burleson, TX
10.2002 - 12.2005
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
Education
High School Diploma -
Crowley High School
Crowley, TX05-1999
Skills
- Customer service
- Written and verbal communication
- Training and mentoring
- Onboarding and coaching
- Commercial sales experience
- Effective customer communication
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Data entry
- Office equipment operations
Languages
American sign language
Professional Working
Timeline
Commercial Sales Manager
AutoZone
08.2023 - Current
Auto Parts Delivery Driver
AutoZone
08.2017 - 08.2023
Correctional Officer
LaSalle Corrections
05.2011 - 04.2017
Shift Manager
Sonics Drive In
01.2009 - 05.2011
Sonic Drive In
Car Hop
06.2007 - 01.2009
Overnight Stocker
Walmart
10.2002 - 12.2005
High School Diploma -
Crowley High School