Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jamie Thomas

Covington,KY

Summary

Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over almost a year of industry experience. Committed to contributing to dynamic bakery team. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Bakery Clerk

Kroger
09.2021 - Current
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Waitress

Radisson
02.2019 - 10.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Education

High School Diploma -

Holmes High School
Covington, KY
08.2018 - 06.2022

Skills

  • Flexible Hours
  • Store Policies and Procedures
  • Meeting Sales Goals
  • Energy and Physical Stamina
  • Retail Metrics and Goals
  • Guest Satisfaction
  • Work Prioritization
  • Merchandising and Display
  • Merchandise Recommendations
  • Customer Needs Assessment
  • Safety and Cleanliness Standards
  • Ability to Lift 40 Pounds

Additional Information

I'm certified in Microsoft Powerpoint and Microsoft Word. I'm currently working on my certification for Microsoft Excel.

Timeline

Bakery Clerk

Kroger
09.2021 - Current

Waitress

Radisson
02.2019 - 10.2019

High School Diploma -

Holmes High School
08.2018 - 06.2022

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Jamie Thomas