JAMIE WINTERS
Shawano,WI
Summary
Detail-oriented Patient Access Registrar with expertise in insurance verification and HIPAA compliance. Proven track record in delivering exceptional customer service and training new staff to enhance operational efficiency.
Dedicated Patient Access Registrar with a strong focus on patient registration and process streamlining. Experienced in collaborating with clinical teams to enhance patient flow and improve access to services, while ensuring compliance with industry regulations.
Organized and proactive professional skilled in training new employees and optimizing patient registration processes. Committed to fostering team collaboration and maintaining high standards of customer service in a healthcare setting.
Professional and experienced healthcare administrator ready to excel in patient access roles. Proven track record of enhancing patient experiences, streamlining administrative processes, and ensuring compliance with healthcare regulations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in patient registration, insurance verification, and maintaining accurate medical records. Reliable and personable, fostering positive interactions with patients and staff alike.
Dynamic Patient Access Registrar with expertise in insurance verification, patient registration, and HIPAA compliance. Committed to delivering exceptional customer service and enhancing patient experiences.
Overview
32
32
years of professional experience
Work History
Patient Access Registrar
ThedaCare Medical Center
Shawano, WI
11.2021 - Current
- Managed patient registration processes, ensuring accurate data entry and verification of insurance information.
- Provided exemplary customer service, addressing patient inquiries and resolving issues efficiently.
- Collaborated with clinical staff to streamline patient flow and improve overall access to services.
- Trained new registrars on software systems and best practices for effective patient interaction.
COMSUMER BANKING ASSISTANT
First State Bank
Cecil, WI
06.2018 - 10.2021
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted in account management, providing support to clients with inquiries and service requests.
- Coordinated documentation for loan applications, facilitating timely approvals and communications.
- Implemented workflow improvements that enhanced team productivity and reduced processing times.
- Trained new staff on operational procedures, fostering a collaborative work environment.
- Resolved customer issues effectively, improving satisfaction ratings through prompt service actions.
- Analyzed transaction data to identify discrepancies, supporting risk management initiatives.
- Supported branch operations by maintaining compliance with internal policies and regulatory requirements.
- Assisted customers with various online banking inquiries ensuring seamless user experience.
- Successfully resolved customer complaints promptly and professionally, preserving client loyalty and trust in the institution.
Dietary Cook
WOODLAND VILLAGE NURSING CENTER
Gillett, WI
02.2011 - 05.2018
- Prepared nutritious meals adhering to dietary guidelines for residents' health needs.
- Collaborated with healthcare staff to create tailored meal plans for diverse dietary requirements.
- Maintained high standards of food safety and sanitation in kitchen operations.
- Trained new kitchen staff on food preparation techniques and safety protocols.
Convenience Store Manager
WESTERFELD OIL CO, INC
Cecil, WI
09.1994 - 10.2011
- Oversaw daily store operations, ensuring compliance with company policies and industry regulations.
- Managed inventory levels, implementing systems to reduce waste and optimize stock turnover.
- Trained and mentored staff on customer service protocols, enhancing overall team performance.
- Developed promotional strategies that increased foot traffic and improved sales performance.
Education
High School Diploma -
BONDUEL HIGH SCHOOL
Bonduel, WI05-1992
Skills
- Insurance verification
- Patient registration
- Strong organization
- HIPAA compliance
Timeline
Patient Access Registrar
ThedaCare Medical Center
11.2021 - Current
COMSUMER BANKING ASSISTANT
First State Bank
06.2018 - 10.2021
Dietary Cook
WOODLAND VILLAGE NURSING CENTER
02.2011 - 05.2018
Convenience Store Manager
WESTERFELD OIL CO, INC
09.1994 - 10.2011
High School Diploma -
BONDUEL HIGH SCHOOL