Jamiece Jones
GetDoeMusicRadio
MEMPHIS,TN
23
years of professional experience
Results-driven operations and supply chain professional with 20 years of cross-industry experience spanning logistics,inventory control,project management,property management,and media. Proven ability to manage complex workflows,lead teams,and drive operational efficiency in fast-paced environments. Holds multiple industry certifications.
Highly skilled systems professional with strong focus on team collaboration and achieving results. Adept at managing and optimizing system operations, ensuring seamless integration and functionality. Reliable and adaptable to changing needs, with expertise in troubleshooting, system maintenance, and process improvement. Known for effective communication, problem-solving abilities, and fostering a cooperative team environment.
Work History
Admin Systems Coordinator
1 Year 7 Months- Implemented process improvements that streamlined workflow and reduced turnaround times.
- Coordinated system updates and enhancements to improve operational efficiency.
- Collaborated with cross-functional teams to facilitate system integration and user training sessions.
- Assisted in troubleshooting technical issues, ensuring minimal disruption to daily operations.
- Monitored system performance metrics, identifying areas for optimization and reporting findings.
- Improved system efficiency by streamlining processes and implementing automation tools.
- Conducted regular system audits to identify areas for improvement, leading to enhanced performance and reliability.
- Managed software upgrades and hardware installations, ensuring minimal downtime and optimal functionality.
- Provided ongoing user support by addressing questions or concerns related to various applications or systems used within the company workflow on a daily basis.
- Acted as a liaison between end-users and technical support teams, ensuring timely resolutions for reported issues.
- Collaborated with cross-functional teams to identify and resolve system-related issues, improving overall performance.
Inventory Control/Forklift Operator
4 Months- Operated forklifts to transport goods efficiently within warehouse environment.
- Loaded and unloaded shipments, maintaining organization of inventory in designated areas.
- Conducted routine inspections on equipment to ensure safety and operational readiness.
- Monitored stock levels, reporting discrepancies to management for timely resolution.
- Maintained accurate records of forklift operations and completed daily logs as required.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Program Director
14 Years 7 Months- Directed program development and implementation for diverse music initiatives.
- Led cross-functional teams to enhance operational efficiency and project outcomes.
- Analyzed program performance data to inform decision-making and drive continuous improvement.
- Developed marketing strategies that increased audience engagement and program visibility.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Collaborated with stakeholders to identify strategic partnerships and sponsorship opportunities.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Monitored program performance to identify areas for improvement.
Unarmed Security Officer
7 Months- Conducted regular patrols to deter criminal activity and maintain order within assigned areas.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement when necessary.
- Prepared detailed incident reports documenting security breaches or unusual activities for management review.
- Provided excellent customer service by addressing inquiries and assisting visitors while maintaining a secure environment.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
Project Manager
4 Years 11 Months- Led project planning and execution for residential renovation projects, ensuring adherence to timelines and budgets.
- Coordinated cross-functional teams to enhance communication and streamline project workflows.
- Implemented quality control measures, improving overall project outcomes and client satisfaction.
- Developed comprehensive project documentation, facilitating transparency and accountability in operations.
- Negotiated contracts with subcontractors, optimizing costs while maintaining quality standards in services provided.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Rack Cable Operator
11 Months- Operated and monitored cable systems to ensure consistent service quality and minimal downtime.
- Collaborated with technical teams to troubleshoot and resolve operational issues efficiently.
- Trained new employees on operational procedures and safety protocols for cable handling.
- Consistently met or exceeded monthly performance targets in both installations completed and customer satisfaction ratings.
- Safeguarded client data integrity by adhering to industry-standard security protocols during installation, maintenance, and repair tasks.
- Increased network efficiency by identifying potential problems and implementing proactive solutions.
Cleaning Supervisor
5 Years- Trained and mentored staff on efficient cleaning techniques and equipment usage.
- Developed and implemented cleaning schedules to optimize workflow and resource allocation.
- Conducted regular inspections to maintain cleanliness and identify areas for improvement.
- Oversaw daily cleaning operations, ensuring adherence to quality standards and safety protocols.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
- Resolved customer complaints promptly, enhancing client satisfaction and retention rates.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
Customer Service Representative
3 Years 6 Months- Resolved customer inquiries efficiently through phone, email, and chat support channels.
- Managed customer feedback to enhance service quality and improve operational procedures.
- Trained new team members on systems and processes to ensure consistent service delivery.
- Maintained detailed records of customer interactions using CRM software for accurate reporting.
Education
Bachelor of Science - Audio Production Engineer
Associate of Arts - Business Administration And Management
Skills
Application support
Technical issue resolution
Incident management
End-user training
Performance optimization
Server management
Data security
User acceptance testing
System testing
Technical support
Problem-solving
Network protocols
Analytical thinking
Technical documentation and reporting
Problem-solving
Effective communication
Critical thinking
Attention to detail
Organizational skills
Teamwork and collaboration
Adaptability and flexibility
Interpersonal skills
Effective communication
Technical documentation and reporting
Incident response
Timeline
Admin Systems Coordinator
DHL Supply Chain
01.2025 - CurrentRead More
Inventory Control/Forklift Operator
DHL Supply Chain
09.2024 - 01.2025Read More
Unarmed Security Officer
Phelps Security
01.2024 - 08.2024Read More
Project Manager
TC Home Improvement
01.2016 - 12.2020Read More
Rack Cable Operator
Synnex Corporation
01.2015 - 12.2015Read More
Program Director
GetDoeMusicRadio
01.2012 - CurrentRead More
Cleaning Supervisor
Everclean Maid Svc
10.2007 - 10.2012Read More
Customer Service Representative
Service Systems Associates Inc.
02.2004 - 08.2007Read More
Jackson State Community College
Associate of Arts from Business Administration And Management
Read More
Full Sail University
Bachelor of Science from Audio Production Engineer
Read More