JAMIELEE REINHARDT
Red Lion,PA
Summary
Energetic and resourceful management professional with proven salon operations knowledge, product expertise and team leadership abilities. Proficient in promoting products by applying top-notch sales expertise and customer service strengths. Entrepreneurial supervisor dedicated to continuous business operations and performance enhancement. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
15
15
years of professional experience
Work History
Salon Manager/Supervisor
JCPenney
08.2019 - Current
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels from coming in at the bottom to the top salon in district.
- Organized data to boost product and service sales, achieving 6% growth in revenue over 6 months,
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
Premier Stylist
J Christian Hair Studio
03.2016 - 07.2019
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Created and organized salon promotions including charitable events.
- Scheduled onsite and offsite makeup appointments for clientele.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Salon Manager/Master Stylist
Neo Salon
01.2015 - 03.2016
- Delivered prompt and courteous service to clients.
- Built relationships to maintain a client base.
- Created and executed marketing and advertising on various platforms to excel my goals each month.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Oversaw daily operations of salon, including employee performance, facility cleanliness and sales.
Hair Stylist
Salon Jalore
09.2009 - 12.2014
- Salon Jalore.
- Responded to customer needs and resolved concerns.
- Ensured that individual customer interaction points and sales counters were always staffed.
- Frequently helped other staff during busy periods, working together as a TEAM.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
Education
COSMETOLOGIST -
Schilling-Douglas School of Hair Design
Newark, DE2010
Diploma -
Oxford Area High School
Oxford, PA2009
Skills
- Recruiting/ Onboarding
- Sales and Marketing
- Financial Management
- Strategic Planning
- Budgets
- Business Development
- Business administration
- Creative merchandising
Timeline
Salon Manager/Supervisor
JCPenney
08.2019 - Current
Premier Stylist
J Christian Hair Studio
03.2016 - 07.2019
Salon Manager/Master Stylist
Neo Salon
01.2015 - 03.2016
Hair Stylist
Salon Jalore
09.2009 - 12.2014
COSMETOLOGIST -
Schilling-Douglas School of Hair Design
Diploma -
Oxford Area High School