Overview
Work History
Education
Skills
Timeline
Generic

Jamie Ouye

Las Vegas,NV

Overview

10
10
years of professional experience

Work History

Cocktail Server

Fountainebleau Las Vegas
Las Vegas, NV
01.2024 - Current
  • Handled cash and credit card transactions as required
  • Served wine, beer and cocktails per company's guidelines
  • Attends to guests and addresses their inquiries and needs as requested

Server

WSKY Bar and Grill
Las Vegas, NV
09.2023 - Current
  • Worked as a group to help opening a new restaurant
  • Provided exceptional service to high volume of daily customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

DO & CO Formula 1
Las Vegas, NV
11.2023 - 11.2023
  • Served food and beverage to VIP guests
  • Supported lead server and restaurant manager to guarantee the best level of service is provided
  • Demonstrated knowledge of all drink menus and specials available throughout the day and night.

Model Cocktail Server/Server

Resorts World Las Vegas
Las Vegas, NV
05.2023 - 09.2023
  • Provided bottle, cocktail and food service to all guests
  • Skillfully promoted items on beverage lists and food menu
  • Maintained accurate cash handling practices while efficiently serving customers.

Cocktail Server

Zouk Night Club- Here Kitty Kitty
Las Vegas, NV
04.2022 - 05.2023
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Communicated with patrons to offer friendly service and determine needs.
  • Assessed patrons' needs to always provide proactive service.

Model Cocktail Server/Server

The Mirage
Las Vegas, NV
06.2021 - 07.2022
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.

Food Server

Sodexo USA
Hilo, HI
09.2013 - 08.2015
  • Provided exceptional service to high volume of daily customers.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Responded to customer questions effectively, explained preparation style for menu items and helped in entrée selections.

Education

Bachelor of Arts - Psychology And Communication

University of Hawaii At Hilo
Hilo, HI
12.2016

Skills

  • Quality control
  • Patron satisfaction
  • Customer service
  • Client relations and retention
  • Service prioritization
  • Point of Sale (POS) system operations

Timeline

Cocktail Server

Fountainebleau Las Vegas
01.2024 - Current

Server

DO & CO Formula 1
11.2023 - 11.2023

Server

WSKY Bar and Grill
09.2023 - Current

Model Cocktail Server/Server

Resorts World Las Vegas
05.2023 - 09.2023

Cocktail Server

Zouk Night Club- Here Kitty Kitty
04.2022 - 05.2023

Model Cocktail Server/Server

The Mirage
06.2021 - 07.2022

Food Server

Sodexo USA
09.2013 - 08.2015

Bachelor of Arts - Psychology And Communication

University of Hawaii At Hilo

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Jamie Ouye